We’re looking for a Facilities Administrator to join the team completing the administration duties for two neighbouring luxury development blocks, based in East London.
Time: 8:30am - 17:30pm
Shift: Monday to Friday

SKILLS, EXPERIENCE & QUALIFICATIONS

• To hold, or be working towards, a NEBOSH or IOSH accredited qualification in Health & Safety.
• Excellent computer skills, proficient in Outlook, Word, Excel and PowerPoint.
• Good communication skills (inc telephone manner) With the ability to deliver clear and concise information both verbally and written.
• Good organisational skills.
• Good attention to detail.
• Team player who is friendly and reliable.
• Ability to multitask and work under pressure.
• Experience working in facilities or estate management for a minimum of 1 year (Essential)
• Experience in the management of external suppliers, contractors and consultants covering a range of services (Desirable)
• Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners (Desirable)
• Make sure all written communication is presented in a professional manner ensuring grammar, spelling and format are appropriate for the recipient and purpose.
• Ensure problems that arise are dealt with and solutions are found to ensure the smooth running of the department

• To support the on-site Facilities Team with administrational aspects of the site.
• Reporting into the Facilities Manager (FM) and working with him/her to ensure the smooth running of the estate and the delivery of excellent customer service to residents and commercial tenants.
• E-mail correspondence & communication on behalf of FM department on site.
• To attend & minute meetings as required.
• To maintain Insurance correspondence, records & tracker information at all times. This includes communicating with Residents/Leaseholders/Managing Agents and Contractors to arrange access for leak tracing and repair.
• To liaise with the Site Team & the support office as required.
• To deputise in absence of Facilities Coordinator.
• To ensure all the records of planned maintenance and servicing activities are kept up to date.
• To maintain clear reporting to the Facilities Coordinator, Facilities Manager & Facilities department ensuring the visibility of local infrastructure status and immediately escalate issues for further support as required.
• To be a part of the Residential Site Team maintaining the culture, policies, company rules and ensuring the highest quality management is provided on behalf of Ballymore Group at all times