SUMMARY OF THE ROLE

We are looking for a proactive and detail-oriented Facilities Administrator to provide essential support to the Head of Facilities and the wider team. In this dynamic and fast-paced environment, you’ll be instrumental in ensuring the smooth operation of Real Estate and Facilities services across our business. Your strong organisational skills, can-do attitude, and ability to multitask will play a key role in maintaining a high standard of service, compliance, and operational efficiency. This is an excellent opportunity for someone looking to develop their career within a supportive, people-focused organisation.

WHAT YOU’LL BE DOING

• Manage the Facilities Helpdesk, ensuring efficient issue tracking and monthly reporting.
• Monitor site access control, support physical security audits, and escalate issues as needed.
• Coordinate with Health & Safety teams to maintain accurate records and support biweekly meetings.
• Track and reconcile Real Estate & Facilities, resolving supplier disputes promptly.
• Oversee desk space planning and desk moves at the Peterborough site.
• Collate monthly MI on occupancy levels in all offices.
• Handle parking permit and locker management, ensuring records are accurate and up to date.
• Administer building change control requests and manage the approval process.
• Organise internal events, including the annual Remembrance ceremony.
• Draft clear internal communications and assist with year-end holiday carry forward.
• Support general administrative tasks including travel booking, diary coordination, agendas, and minutes.
• Identify opportunities for process improvement and cost savings through innovation.
  Ad-hoc duties as required. The above list is not exhaustive.