WHAT YOU’LL BE DOING

You will be responsible for ensuring the safety of the building whilst also ensuring all students, clients and staff are supported on a daily basis.

As such, you will be responsible for:

• Opening/closing the building and maintaining security levels
• Acting as the first point of contact for facilities/building issues (building management, landlord and contractors)
• Managing the facilities online portal (reviewing jobs raised, logging new reactive tasks, monitoring job progress)
• Liaising with internal departments in support of administrative tasks
• Acting as Health & Safety contact, First Aider and Fire/Chief Fire Marshal (full training will be provided)
• Overseeing annual external H&S audits and carrying out general H&S and fire safety tasks
• With support from the IT department, providing a first line response to classroom IT queries and troubleshooting IT issues
• Scheduling and facilitating computer-based assessments
• Covering reception as and when required and distributing internal and external post
• Providing support and managing refreshments for internal and external BPP events

To be successful in this role you will need to have a proven track record in the following areas:

• Outstanding communication and interpersonal skills
• Ability to work well both independently and as part of a team
• Ability to take ownership of issues and associated responsibility for completing a task
• Well organised with attention to detail and self-disciplined
• Ability to prioritise workload and remain calm under pressure
• You must be proactive, highly motivated and adaptable to change
• Ability to build and maintain strong stakeholder relationships
• Competence in using standard IT programmes, e.g. Microsoft Word, Excel, and PowerPoint
• Prior experience of providing assistance within a facilities, property or retail environment would be beneficial
• Knowledge in Health & Safety with a qualification would be advantageous but not essentia