Facilities and Technical Support Coordinator at HEALTHY KIDS PROGRAMS

Town of Fishkill, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Dec, 25

Salary

20.0

Posted On

17 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Microsoft Admin Panel, Communication Skills, Problem Solving, Organization, Time Management, Attention to Detail, Analytical Skills, Team Collaboration, Customer Service, Device Management, File Organization, Contractor Coordination, Safety Rules Interpretation, Blueprint Reading, Tool Proficiency

Industry

Child Day Care Services

Description

Description WHO WE ARE: Healthy Kids is NY & NJ's fastest-growing provider of Early Learning, Before and After School, and Summer Camp Programs with over 100 locations and growing. We are a Certified Benefit Corporation reinventing accessible and affordable childcare for today’s families and creating opportunities for teachers and caregivers to do what they love (and feel valued while they’re doing it). Join our award-winning community to provide the quality program children deserve while pursuing your own professional growth and development. Learn more about working with us at healthykidsprograms.com/workwithus. Healthy Kids is seeking a proactive and detail-oriented Facilities & Technical Support Coordinator to support our team with day-to-day operations, project coordination, and technical tasks. The position is responsible for the management of our Microsoft admin console, monitoring the health of company device’s, supporting staff with IT requests, local facilities issues, and handling various projects. The Facilities & Technical Support Coordinator will align his/her scope of work with the Healthy Kids Mission while incorporating Healthy Kids Core Values as the guiding principle for all work activities. This position has room for growth as Healthy Kids is planning multiple projects in the near future. REPORTS TO: Director of Buildings, Grounds, and Maintenance JOB STATUS: Part-time, non-exempt HOURS: 25 - 30 hours per week, schedule is flexible PAY: $18.00 - $20.00 per hour ESSENTIAL DUTIES AND RESPONSIBILITIES: Technical Functions: Handle staff’s tech support requests either locally or remotely. Monitor health of company-owned devices using the NinjaOne software. Assign appropriate Microsoft licenses to accounts as needed. Onboard new devices for employees with proper software and licenses, sending equipment to remote employees, and assist in initial training if needed. Create and manage email accounts. Manage and track assigned device inventory. Administrative Functions: Assist contractors performing work at our 2 Summit Court building. Organize building and facility files (both print and online) for 5 company-owned buildings. Arrange and schedule contractor appointments at all locations. Requirements QUALIFICATIONS: Strong written, verbal, and interpersonal communication skills. Skilled in reading, interpreting, and preparing technical documents, manuals, reports, and correspondence. Ability to read and interpret safety rules, operating/maintenance instructions, and procedure manuals. Capable of writing clear reports and correspondence; effective communicator with customers, employees, and internal staff. Skilled in solving practical problems and working with variables in situations lacking standardization. Able to interpret instructions delivered in written, oral, diagram, or schedule form. Highly organized with strong time management, follow-up, and attention to detail skills. Strong analytical and problem-solving skills; able to prioritize and meet deadlines. Working knowledge of Microsoft Admin Panel with ability to support I.T. troubleshooting. Proficient in reading blueprints, repair manuals, and parts catalogs. Experienced with common tools (hammers, hoists, saws, drills, wrenches). Able to work independently while collaborating effectively in a team environment. Professional, reliable, and results-focused with a positive, upbeat attitude. Physically capable of lifting/moving up to 50 lbs. Must have a clean and valid driver’s license. Must successfully pass background check. EDUCATION AND EXPEREINCE: High school diploma or GED required. 2+ years of administrative or I.T. experience preferred. Associate degree in I.T./Computer Science preferred, not required. WORK ENVIROMENT: Adaptable to a variety of work settings and conditions while maintaining focus on essential functions. BENEFITS: Telehealth Benefits: Stay healthy and happy with access to virtual care. Vision Insurance: Keep your vision clear—because we want you to see your future with us! Dental Insurance: Smile bright with dental coverage that keeps you healthy from the inside out. AFLAC Supplemental Plans: Because we believe in going above and beyond to take care of our team. 401(k) for eligible employees: Yep, we're serious about your future too! Paid Sick Time Off: Because your health should always come first. On-Demand Pay: Why wait for payday when you can have your money when you need it? Career Development: Level up your skills and expertise on us! Growth Opportunities: We’re growing, and we need people to grow with us! Healthy Kids is dedicated to creating a workforce that promotes and supports diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Healthy Kids Programs makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, visit: healthykidsprograms.com

Responsibilities

The Facilities & Technical Support Coordinator will manage day-to-day operations, project coordination, and technical tasks, including IT support and device management. This role aligns with the Healthy Kids Mission and incorporates the organization's Core Values.