PERMANENT, FULL TIME

The Estates and Facilities department is seeking a dedicated Facilities Assistant to join our team. Based at our multiple Campus sites across Birmingham City Centre, you will work closely with a facilities Supervisor, demonstrating a professional, flexible, committed and enthusiastic approach to providing excellent customer service and facilities management support. Our goal is to uphold the university’s core values through efficient service delivery.
To excel in this role, you should have experience in a customer-focused environment. Want to be part of a collaborative team, be able to handle a diverse range of tasks, meet deadlines, and address challenges head-on. Effective communication with our customers is essential for success, we take pride in delivering outstanding service. Familiarity with general building maintenance and repairs would be advantageous, especially as you’ll be part of the first response team for reactive jobs across the campus.

ABOUT US

At the heart of our Strategy for 2030 and Beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to play in the world, we not only support individuals to transform their lives, but we also play a part in transforming society.
Located in the centre of the UK’s second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.
Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.

To thrive in this role, you should possess the following:

• Clear communication: Ability to communicate effectively via email
• Microsoft Office Proficiency: Familiarity with tools with Outlook, Teams and Exel
• PDA Familiarity: Experience using a handheld device (PDA)
• Health and Safety Knowledge: Understanding of best practices and compliance
• Full Driving Licence: Essential for this role