Facilities Assistant at Flatpay

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Proactivity, Google Workspace, Microsoft Excel, IT Equipment Setup, Problem Solving, Supplier Coordination, Office Management, Administrative Support, Reliability

Industry

technology;Information and Internet

Description

About the job Flatpay is one of Europe's fastest-growing fintech companies and we've recently launched in the UK. Role Details Role: Facilities Assistant Location: 5 days a week – London, White City About the Role Our Facilities team sits at the heart of our London office. We make sure everything runs smoothly so our teams can focus on growing the business. As a Facilities Assistant, you'll play a key role in creating a workplace where people feel welcomed, supported, and set up for success. This is a hands-on, varied role where no two days are the same. You'll work closely with our Facilities Manager, juggle different priorities, solve problems quickly, and interact with colleagues across the business every day. Please note this is an entry level role and we welcome applications looking to begin or develop their career in this field. Responsibilities Creating a safe, welcoming, and well-organised workspace Setting up desks, laptops, monitors, and starter kits for new joiners Supporting onboarding to give new employees a great first-day experience Ordering and managing office supplies, snacks, drinks, and merchandise Coordinating with suppliers, couriers, warehouse teams, and contractors Managing and responding to internal helpdesk tickets Supporting office moves, restacking, and space reconfigurations Keeping track of IT equipment, phones, and marketing materials Assisting with admin tasks such as parking, mileage tracking, and DocuSign requests Handling ad-hoc tasks and light maintenance to keep the office looking its best Skills & Attributes Organised and dependable Proactive, with a 'happy to chip in' attitude Calm under pressure when things get busy Comfortable using Google Workspace, Excel, email, and basic systems Confident setting up simple IT equipment (monitors, keyboards, docking stations) Strong attitude, reliability, and willingness to learn Our Values At Flatpay, how we work matters as much as what we achieve. Happy Humans — We bring energy to our work and create teams people enjoy being part of. No Assholes — We perform at a high level while treating colleagues and customers with respect. It's Our Business, Own It — Everyone takes responsibility and manages their work like it's their own business. Start With No — We challenge ideas, think commercially and focus on what truly creates value. Sky-High Ambitions — We set bold goals and expect people to keep raising the bar. The Best Argument Wins — Titles don't decide outcomes. We debate openly to reach the best decisions. Background & Requirements Experience in a facilities, office support, or similar hands-on operations role (not required for the right candidate) Fluent in English Right to work in the UK (visa sponsorship is not available for this role) Hiring Process Application Review — Our Talent Team reviews your CV to assess experience and potential fit. Talent Team Call (20–30 minutes) — A conversation to understand your background and discuss what motivates you. 1:1 Microsoft Teams interview with Manager Offer — Successful candidates receive a fast turnaround to offer. What you'll do Who you are Why Flatpay? Contact info About us Welcome to Flatpay! Flatpay is not just another payment solution; we are dedicated to innovating the market for payment solutions and financial services in the SME segment with our customer-centric and transparent services. Today, we are one of the fastest-growing fintech companies out of the Nordics - and Denmark's fastest unicorn! Flatpay is more than just work. We believe in fostering a vibrant and fun work culture where our ambitious colleagues can thrive. As part of our team, you will be one of +2.000 passionate colleagues dedicated to making a difference in the world of payments. What sets Flatpay apart is our dedication. We continuously strive to stay ahead of the curve, adapting our solutions to meet our client's evolving needs. Let's shape the future of merchants together!

Responsibilities

The Facilities Assistant is responsible for maintaining a safe and organized workspace, including managing office supplies and coordinating with external contractors. They also support employee onboarding by setting up IT equipment and handling internal helpdesk tickets.