ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Based onsite at our brand new, luxury build to rent apartments in Melbourne, you will work as part of our close knit onsite community team, providing vital support to create an exceptional resident experience. This position is community facing and has a broad and varied range of responsibilities including maintaining appearance and presentation of residences and shared spaces, resident enquiries and customer service.
This is an ideal role for somebody keen to commence a career in property / facilities maintenance with on the job training and ongoing mentoring and support. This role has some physical requirements including light cleaning and maintenance and some light lifting (up to 10kg).
In order to provide service to our residents, our onsite teams work a rotating roster. As such, rostered days are Sunday through to Thursday, 10am – 6pm, with days off on Friday and Saturday.

KEY RESPONSIBILITIES:

• Maintain cleanliness throughout the community, including waste removal and bin management.
• Assist with apartment make-ready processes and ensure vacant units remain market-ready.
• Respond to maintenance queries, complete minor repairs, and support compliance checks.
• Distribute notices, parcels, and communications to residents.
• Conduct weekly safety checks, including fire alarm testing and emergency lighting.
• Support move-in/move-out procedures and furniture relocation.
• Report hazards and comply with health and safety policies.

TO BE SUCCESSFUL IN THIS ROLE, YOU SHOULD HAVE SKILLS INCLUDING:

• Maintenance and cleaning skills
• Basic knowledge of building systems and operations
• Ability to lift and move heavy objects
• Effective communication and teamwork skills
• Experience in a similar role is a advantageous,
• Helpful and friendly manner, professional and courteous with both residents and colleagues
• Ability to obtain a favourable National Criminal History Check and Working with Children check.
  Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.
  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation