AT A GLANCE

• We know flexible working is important to you, and it is important to us too. The Partnership has adopted a hybrid working approach meaning you’ll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The role will be based at our head office in Pimlico, London, with regular travel to our Build to Rent sites.
• The salary range for this role is set at £43,700 - £65,500. Expected salary - £43,700 - £48,000.
• This position is a 12 month secondment/fixed term contract.
• Please note, internally this role is known as ‘Facilities Management Service Support Manager’.

ESSENTIAL SKILLS YOU’LL NEED

• Knowledge of implementing and managing maintenance systems to best practice standards. Can shape and influence maintenance delivery
• A proven track record of delivering outstanding maintenance services or can demonstrate ability to do so
• Stakeholder management and communication skills

ABOUT THE ROLE

A brand new opportunity has arisen for a Facilities Management Service Support Manager, to join our growing Build to Rent team here at the John Lewis Partnership. In this role, you will support the Facilities Manager in ensuring that our Residential buildings are safe, legal and able to operate smoothly without business interruption, and are maintained in line with the specifications set by the Lines of Business.
In your role, you will ensure that the delivery of all Facilities Management Services (Hard and Soft Services) is in line with annual financial, operational, safety and sustainability targets to meet both Property and Line of Business/Values Stream OKRs.
Supporting the Facilities Manager on compliance actions, supplier management activities, customer service actions and escalation resolutions, you will continuously develop the successful operation of our Facilities Management Services, aiming to provide JLP with a competitive advantage.

BENEFITS OF THE PARTNERSHIP AND THE ROLE

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• Hybrid Working

• ️ - Full time working holiday entitlement of 25 days holiday, plus public and bank holidays (this is prorated for part time hours)
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  - - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy
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• Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

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• You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply). You’ll also be able to nominate someone you live with to share your discount

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• Simple cycle to work support scheme

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• We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

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• Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - ttps://www.jlpjobs.com/about/benefits/