ABOUT THE ROLE:
We’re seeking a proactive and detail-oriented Facilities Admin Officer to join our team in a permanent part time position (25 hours per week) and play a pivotal role in managing customer and supplier contracts, supporting tender submissions, and ensuring smooth, compliant contract delivery. This is a fast-paced and varied position that will see you working across multiple stakeholders—supporting project teams, driving contract performance, and keeping documentation, compliance, and reporting on track. If you thrive in a dynamic environment, enjoy collaborating across departments, and are passionate about delivering operational excellence—this is your opportunity to contribute meaningfully to a business that values professionalism, integrity, and teamwork.
This position will be based out of our Subiaco offices.
THE KEY RESPONSIBILITIES OF THE ROLE ARE TO:
- Responsible for customer and vendor contract and subcontract management (claims, payment schedules, invoicing, variations, contract deliverables, contract compliance)
- Assist the business with tender submissions for new customer contracts.
- Coordinate and administer all tender and contract items such as insurances, ISO certificates, council permits, business licences etc.
- Invoicing and progress claims in accordance with the contract
- Contract KPI report collation & submission
- Ensure that all contract information and documentation is generated, received, maintained, and processed accurately and in a timely manner
- Assist the GM and site Managers with contract deliverables and review the performance of individual contracts
- Produce regular and ad hoc reports on contract status for Management
- Assist with service and contract delivery improvement
- Attend, minute and distribute minutes of contract meetings
- Assist with internal cost control and forecasting utilizing the applicable software packages
- Control and monitor customer invoicing in accordance with contract terms
- Develop and maintain effective working relationships with all contract supplier stakeholders, internal and external, to enable the performance of this role
- Assist in the review and development of contract management systems and administrative procedures
- Provide leadership and support for a productive team by collaborating with colleagues
- Prepare company reports in accordance with the reporting cut off dates.
- Subcontract support and administration
- Escalate matters requiring management decisions/attention
- Ensure compliance with Fleetwood policies and procedures at all times
TO BE SUCCESSFUL IN THIS ROLE YOU WILL DEMONSTRATE:
- 3 years experience in contract administration, preferably in the hotel or facilities management sectors
- Experience on commercial and mining service delivery contracts is advantageous
- Excellent written and verbal communication skills.
- Time management skills with an ability to work under pressure and plan and prioritise workloads to meet deadlines.
- Advanced clerical and administrative skills including sound analytical skills and accurate record keeping.
- Intermediate computer literacy including Microsoft suite of programs (Word, Outlook, Excel). Experience in Navision would be an advantage.
- Commitment to the efficient and effective delivery of quality customer service.
- A Degree in Contract Management, Business, or other relevant qualification in Administration would be an advantage but is not essential.