Job no: 505471
Employment type: Full Time
Location: Newcastle, Maitland & Hunter, Sydney, Melbourne
Categories: Property

SKILLS & EXPERIENCE

• A Class C Driver’s License
• Demonstrated experience in a related field
• Demonstrated experience with facilities management software programs
• Demonstrated experience in managing competing priorities and to deliver high quality outcomes within agreed timeframes
• Ability to effectively prioritise and execute tasks in a fast-paced environment
• Strong customer service and communication skills
• Strong problem-solving skills
• The ability to work collaboratively with a range of stakeholders including peers, employees, external organisations
• Proficient ability in the use of the Microsoft Office suite of programs
  Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

ABOUT THE ROLE

Reporting to the Facilities Contract Lead, you will be responsible for ensuring that all LWB properties are maintained in a safe and satisfactory condition, suitable for use by LWB personnel, clients, and visitors. In this role, you will collaborate closely with the Facilities Maintenance Vendor. You will manage the vacates, maintenance, and compliance requirements for all LWB-owned and leased properties.
This is a 3-month full time maximum term contract, with flexible location options. You can work remotely from your preferred location, whether that’s from home or one of our LWB offices. While most of your work will be remote, occasional travel and office-based work may be required.
Additionally, you may be required to be on-call every four weeks for a seven-day period, with compensation provided for this duty.

KEY RESPONSIBILITIES

• Establish and manage day to day relationships with the facilities maintenance vendor through support with:
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• Site escalations, quality, time and safety reviews

• EOT requests
• Resolving site access issues
• Modification requests
• Commercial cleaning
• PSI inspection processing
• Maintain an up to date property database and action all tickets received in a timely manner
• Coordinate the planning and performance of maintenance so it is carried out with minimal disruption to both the property and its clients
• Ensure closure and validation of work orders closure including cost reconciliation of invoice
• Coordinate the planning and performance of maintenance on leased properties with the managing agents/landlords of the properties
• Validate invoices via portal and cross check quotes to invoices received
• Respond appropriately to all emergencies and urgent issues and escalate as required
• Ensure all contractors are inducted and compliant with all LWB policies and procedures
• Ensure all LWB properties meet HSE requirements and comply with all current legislative requirements
• Manage delivery of annual Property Safe Inspections for all properties
• Actively seek out opportunities and make recommendations to improve service and delivery