Foodland Super Market, Ltd. is locally owned and operated and has been doing business in Hawai`i for over 75 years. Foodland is strongly committed to sharing our passion for extraordinary service, unmatched quality, and innovation, and delivering exceptional food and shopping experiences to inspire our community.
We are searching for an organized and detail‐oriented individual to join our Facilities team as a Facilities Coordinator.
The Facilities Coordinator will be responsible for coordinating the activities of skilled trades vendors and our in-house Repair & Maintenance team engaged in maintaining and repairing equipment, structures, utility systems, buildings, warehouse and office spaces. This position will also assist the facilities manager by organizing and managing pending work orders and requests involving larger projects. They will ensure follow-up on open work orders to confirm timely completion as requested, on-board new vendors and coordinate the work order life cycle in our computerized maintenance management software, Service Desk Plus.

KNOWLEDGE/SKILLS:

• Learn and practice being well-versed in Service Desk Plus:
• Strong analytical and problem-solving skills.
• Ability to work independently in a demanding, fast-paced environment.
• Strong project management skills.
• Ability to adapt quickly in a rapidly changing environment.
• Ability to manage and organize multiple, concurrent, complex projects effectively.
• Strong interpersonal skills, with the ability to develop relationships across all levels.
• Ability to achieve results through others.
• Excellent communication skills, both oral and written.
• Ability to work effectively, meet deadlines, and accomplish team objectives in a fast-paced, high-pressure environment.
• Proficiency in Microsoft Word and Excel

EDUCATION/EXPERIENCE:

• Associate degree or 3 years equivalent experience preferably in facility and/or construction management

• Manning the facilities call center from 8am – 4:30pm Monday – Friday assisting stores with their R&M needs.
• Inputting work orders that come in through call center into Service Desk Plus.
• Monitor all pending work orders in Service Desk Plus through the end of it’s life cycle, or the closing of work order
• Assist and coordinate in dispatching service vendors – avoid over-time work by vendors where possible.
• Assist in validating and dispatching emergency work with the director and store ops.
• Communicate scheduling needs to the facilities manager for in-house R&M Tech to complete work orders
• Follow-up/coordinate responses to other requests submitted by stores.
• Assist the director and store ops. team to secure bids on the larger (generally >$3,000) deferred capital maintenance jobs to update/enhance our store facilities to reduce future R&M expenses
• Gather information on vendor to bid on capital maintenance work
• Assist the director in vendor selection and communication to vendors
• Assist the director and store operations in scheduling capital maintenance work
• Ensure store maintenance information is communicated to the store director and district manager after work is completed
• Assist the director in managing the day-to-day coordination of smaller projects for the stores or corporate office.
• Assist the director in documentation and postmortem analyses after completion of work
• Embrace and live by the company’s guiding principles and house rules.