POSITION OVERVIEW

Greater Purpose and Core Values: Athletico’s Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.

POSITION SUMMARY:

Reporting to the Director, Facilities Management, the Facilities Coordinator will be the first point of contact for the management of daily facility maintenance and repair requests from Athletico clinics. The facilities coordinator will provide administrative support to the Facilities team by coordinating work orders, coordinating with multiple trades, working directly with an outside 3rd party facilities maintenance and repair program, maintaining records involving maintenance and repairs, and fulfill budget/accounting documentation requirements associated with these tasks. The Facilities Coordinator will coordinate with multiple levels of our clinical staff daily and will escalate situations to leadership when appropriate.

QUALIFICATIONS:

• Education:
• High School Diploma required
• Associate’s/Bachelor’s degree preferred
• Work Experience:
• 1-2 years of experience in a comparable position
• Knowledge and Technical Skills:
• Ability to meet deadlines
• Ability to work in a fast-paced, dynamic environment
• Intermediate MS Office skills including Excel, Word, Outlook and PowerPoint
• Experience establishing and maintaining relationships with individuals at all levels of the organization

IN-OFFICE REQUIREMENTS:

• This role requires frequent collaboration with team members and participation in client meetings, making an on-site presence essential

LANGUAGE SKILLS:

• Ability to read, write and speak English proficiently

• Coordinate directly with Athletico’s 3rd Party Facilities Management vendor to manage day-to-day facilities, appliance and physical therapy equipment maintenance and repair obligations.
• Oversee facilities, appliance and physical therapy equipment service repair/maintenance requests. Coordinate, in conjunction with the 3rd Party Facilities Management vendor, with appropriate staff, vendors or other service providers, ensuring prompt resolution and customer satisfaction. Schedule and monitor maintenance and repair activities to minimize impact on the business.
• Coordinate with a vendor network of multiple trades, including physical therapy equipment vendors and facilities maintenance/repair vendors to ensure successful completion of work orders.
• Provide immediate response to work orders and emergency situations while working with facilities staff and clinical teams to coordinate repairs and corrective measures as appropriate.
• Coordinate proposals for new and preventative maintenance and repairs.
• Assist in maintaining a database of vendors, service providers and other resources.
• Track the completion of preventative maintenance tasks according to prescribed schedules.
• Review leases to determine Landlord vs. Tenant maintenance and repair obligations prior to proceeding with any work. Work closely with 3rd Party Facilities Management vendor to ensure the appropriate party completes maintenance/repair obligations.
• Provide ongoing assistance for facilities and physical therapy equipment-related invoice processing.
• Review and process all administrative requests timely to ensure compliance with corporate policies and procedures.
• Coordinate with utility companies for new and existing centers, including ordering of new service, changes, disconnections and misc. issues.
• Ability to work with various municipalities regarding permits, inspections and other similar requirements.
• Communicate effectively with local, regional and territory managers regarding various facilities and physical therapy equipment issues.
• Provide administrative support to the Facilities and Real Estate Team