Facilities Coordinator at BGIS Careers

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities Management, Service Delivery, Work Order Management, CMMS, KPI Management, Contract Administration, Record Keeping, Risk Reporting, Stakeholder Management, Vendor Management, Communication, Time Management, Prioritisation, Attention To Detail, Problem Solving

Industry

Facilities Services

Description

Facilities Coordinator – Sydney CBD, NSW Company: BGIS, National Retail Portfolio Employment Type: Full-Time, Permanent, Hybrid (3 days office / 2 days WFH) Location: Sydney CBD – Close to Public Transport We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across healthcare, government, commercial, and large-scale retail environments. We are committed to operational excellence, safety, collaboration, and creating inclusive workplaces where people can thrive. Purpose of the Role BGIS is seeking an experienced Facilities Coordinator to support the delivery of services across a high-profile, national retail portfolio. This is a fast-paced, high-volume environment where responsiveness, accuracy, and attention to detail are essential. Reporting to the Account Manager, you will work closely with the client, BGIS Operations Centre, and subcontractors to ensure service requests are managed efficiently, KPIs are met, and contractual obligations are delivered to a high standard. This role suits someone who enjoys working in a structured, desk-based coordination role, can manage competing priorities, and remains calm and solutions-focused under pressure. Strong communication skills, particularly phone manner, are critical as you will regularly liaise with store teams and stakeholders. Key Responsibilities Coordinate day-to-day reactive and planned maintenance across a portfolio of retail sites Monitor and manage CMMS work orders, shared inboxes, and approvals to ensure KPIs are met Allocate and follow up work orders daily to ensure timely completion Review, verify, and approve contractor payment claims in line with contract terms Maintain accurate records within BGIS systems including QMS, OH&S, and EMS Participate in risk reporting, hazard reporting, and corrective action follow-ups Support client meetings, preparing agendas, minutes, and action registers Build and maintain strong, professional relationships with client stakeholders and vendors Education, Experience & Skills Essential: Minimum 3 years’ experience in Facilities Management or a related field (all levels encouraged to apply) Experience working within integrated services (FM, projects, financial management) Proven ability to manage high-volume administration with speed and accuracy Strong time management and prioritisation skills Experience using CMMS platforms Proficiency in Microsoft Office (Word, Excel, Outlook) Confident and professional phone communication skills Ability to work under pressure while maintaining attention to detail Desirable: Experience coordinating services across multi-site retail portfolios Industry-recognised qualification in Facilities, Building, or Project Management (TAFE, Tertiary, or Property Council) Experience working within QA, OH&S, and Environmental systems Workplace Flexibility This position is based in our Sydney CBD office, supporting a dynamic national retail portfolio. After onboarding, you will work in a hybrid arrangement (3 days in office, 2 days from home). Why Join BGIS? Key Benefits Include: ✔ Recognition & rewards – spot recognition vouchers and $2,000 employee referral bonus. Access to Flare for discounts across retailers, energy, utilities & more ✔ Health, wellbeing & lifestyle benefits – Fitness Passport (for you and your family), employee discounts, and optional yearly flu vaccination vouchers ✔ AFR Best Places to Work 2024 & 2025 ✔ Endorsed by WORK180 as an employer of choice for women ✔ Career progression through secondments & internal mobility ✔ 2 paid volunteer days annually ✔ Leadership programs – Future Leaders & Leadership Fundamentals ✔ WGEA Compliance Certification BGIS employs over 12,000 people worldwide and manages more than 50,000 facilities, including critical retail and commercial environments. We are recognised for innovation, diversity, and our commitment to continuous improvement. How to Apply If you are a detail-oriented and organised facilities professional who thrives in a fast-paced coordination environment, we would love to hear from you. BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds. Eligibility: Applicants must have full working rights in Australia. Apply Now Be part of a workplace that values collaboration, safety, service excellence, and continuous innovation. Explore more opportunities at https://apac.bgis.com

Responsibilities

The coordinator will manage day-to-day reactive and planned maintenance across a national retail portfolio by monitoring CMMS work orders, approving contractor claims, and ensuring KPIs and contractual obligations are met. This involves daily follow-up on allocated work orders and maintaining accurate records within BGIS systems.