GOOD KNOWLEDGE OF DUTCH, ENGLISH AND FRENCH (ORALE & WRITTEN ) IS REQUIRED.
Responsibility level:
To deliver best practice facilities management & building services which are consistent with client business needs, compliant with local regulatory requirements and in accordance with all corporate policies/procedures.
Principal duties:
- Implements and manage site safety / health / environmental / security systems to ensure compliance with corporate expectations and appropriate laws / regulations
- Ensures compliance with all local regulatory requirements and with corporate policies/procedures including the Operations Integrity Management System, Security guidelines and the Controls Integrity Management System.
- CBRE Logbook Owner / Overview. Ensure that logbooks are fully implemented and maintained for the site. Ensuring that all site audits are completed in line with CBRE schedule.
- Inspire and behave with unquestioned integrity and in accordance with CBRE Ethics Policy and Standards of Business Conduct.
- Implement facility management on a day / day basis
- Manages and motivates all Facilities personnel including relevant contractor personnel, to achieve target business results and objectives.
- Manages contractor provided services and monitors key performance indicators, service statistics and trends, and all associated costs.
- Manages the delivery of efficient and cost-effective Facilities Management services, such as maintenance and cleaning, catering.
- Continually challenges the CBRE team and subcontractors to identify innovation and efficiency opportunities for the site in order to achieve site savings targets.
- Ensures the implementation of continuous improvement procedures by implementing amongst others the Client Facility Management Performance Plan.
- Be the local representative of CBRE. Actively engage with customers (including senior business leaders) on site to develop strong relationships and high levels of customer/client satisfaction.
- Conduct goal setting activities and performance reviews for your direct reports. Manage personnel, including recruiting, talent development, succession planning, training, rewards/recognition and any performance management or disciplinary requirements. Deploy resource strategies to maximize headcount and skill base across the account and ensure there is a succession plan in place for key roles on site.
Profile:
- Knowledge in Facilities, business or SSHE, or equivalent through experience
- Experience in managing Commercial sites (desirable).
- Strong experience in managing Facility on site
- Experience in move management
- Good understanding of soft facility
- Ability to work in French, Dutch and English
- People manager who’s capable of leading and inspiring a management team, operational staff and contractors
- Experience in Project Management and Change Management
- Minimum 5 years of faco experience. Leading and motivating a small/ big team.
- Able to function on / and interact with different levels within the organization and act as the SPOC of the site
Required skills and competencies:
Education and experience:
- Good practical knowledge and understanding of procedures.
- Knowledge of project management (EMCAPS desirable) and SAP/Dynamics / SI7/ETC.
- Practical knowledge of Windows Office environment.
Personality:
- Team leader (guidance to his/her teams) and team player (common initiatives)
- Decision maker with sound business judgement, decision to be made always with alignment of FM
- Self-driven, with a sense of urgency for solving problems and acting
- Strongly customer service orientated
- Strong safety leadership
- Ownership of assigned equipment, budgets and actions
- Organizes own work and priorities within agreed objectives
- Problem solver, with good feeling for realistic, simple and cost-effective solutions
- Continuously looking for added value and operational excellence of installations and procedures
- Good communicator to all levels of the organization.
- Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals
- Hands on mentality
Attitude:
- Stress-resistant
- Flexible
- Open for new challenges
- Eager to learn
Our offer
In return, we offer a fixed contract, fulltime position with an excellent salary and benefits ( cellphone, laptop,..) with fantastic opportunities for progression in a growing business. Our success is driven by motivated employees. Our human resources policy aims to create a favorable working atmosphere where talented people can evolve and where attention is paid to a good balance between professional and private life. Results-oriented while having fun!