JOB DESCRIPTION:

• Supports the promotion and execution of strategic space planning to efficiently facilitate the management of their assigned CRE portfolio
• Helps support facility-specific goals which contribute to improved efficiency
• Identifies and suggests possible process improvements leading to increased client satisfaction
• Work with CRE Manager and Welcome Desk Host to ensure the regional CRE Ops organization follows company processes and policies (in particular: finance, legal, compliance, health & safety, security, and risk)
• Manage a portfolio of offices ensuring staff receive a consistent, and positive workplace experience
• Address customer tickets, suggestions, complaints, provide appropriate solutions and alternatives within the SLAs, and follow up to ensure resolution
• Follow approved communication procedures, guidelines, and policies
• Supports office moves, relocations, and refreshes
• Assists in the development and management of functional budgets and metrics
• Plans and supports business meetings and office social events
• Supervise contractors completing maintenance and improvement projects including electrical, security, janitorial, and utilities
• Manage food and beverage vendors to ensure consistent and high-quality service is delivered
• Responsible for creating and maintaining vendor purchase orders and tracking against budget
• Supports Business Continuity Planning across their CRE portfolio
• Shares accountability for compliance with HSE regulations regarding statutory and building policies and procedures, works to implement safety and emergency preparedness policies and procedures with staff
• Works with the safety team to ensure compliance of annual fire drills, safety awareness, emergency supplies and regular safety training
• Perform regular inspections ensuring the portfolio is properly maintained, coordinating timely repairs, executed with minimal disruption.
• Communicates and coordinates with property management on various issues such as building maintenance, security, safety (smoke detectors, sprinkler system, emergency lighting), and Heating, Ventilation and Air Conditioning (HVAC) needs
• Helps to establish and maintain successful working relationships with landlords, property managers as well as appropriate vendors and corporate groups
• Partners with counterparts in IT (End user, Network and AV), Procurement, Security, and Operations, providing the cross-functional representation for CRE in region

JOB REQUIREMENTS:

• Helps to establish and maintain successful working relationships with landlords, property managers as well as appropriate vendors and corporate groups
• Partners with counterparts in IT (End user, Network and AV), Procurement, Security, and Operations, providing the cross-functional representation for CRE in region
• Customer Service or hospitality experience
• Strong interpersonal skills
• Presentable and professional demeanor
• Fluency in written and verbal English
• Strong written communications skills - clarity and grammar - for employee-facing materials
• Confidence and experience interacting with individuals at all levels
• Ability to solve problems using situational judgement and prioritize independently
• Office administration skills - MS Office skills, particularly Outlook, Excel and Word
  Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
  Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
  Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
  Dexian | Unlock trajectory changing opportunities
  Unlock business potential with Dexian’s comprehensive solutions. Discover staffing, talent development, and valuable resources. Explore now!
  Job Type: Fixed term contract
  Contract length: 12 months
  Pay: $43.00-$46.00 per hou

Please refer the Job description for details