Facilities Coordinator I at Mariner Finance

White Marsh, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

0.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facility Coordination, Project Management, Property Management, Customer Service, Communication Skills, Organizational Skills, Attention to Detail, Vendor Management, Invoice Processing, Emergency Response, Safety Standards, Environmental Permits, Maintenance Planning, Office Setting Experience

Industry

Financial Services

Description

Facilities Coordinator I FLSA Status Non Exempt Schedule: Monday through Friday. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced. In This Role, You Will: Be a contributing member of the facilities department, serving more than 500 locations across more than half of the states nationwide with varying occupancies and lease types. You will support a designated group of locations by interacting with branch team members to evaluate the nature and cause of the service requests, prioritizing work, determining the best means for repairs, and ensuring that customer service expectations are met. You will also receive, validate and schedule all incoming maintenance requests that impact branch operations with the goal of providing a comfortable working environment for their assigned division. IND1 #LI-ONSITE Responsibilities and Essential Duties: Conduct and coordinate service activities directly impacting the daily functions and process flows governing the maintenance, condition and operation of the physical office spaces and employee experience. Manage service and performance of vendors and landlords for timely completion of jobs. Maintain branch utility account details (account names, mailing addresses, service updates, service termination, etc.) and open new accounts (bottled water, dumpster services, etc.) as required. Maintain branch addresses and manage authorized users for vendor accounts (FedEx, Strategic Factory, Staples, WB Mason, Navan, etc.). Process and verify vendor invoices, purchase card statements; maintain all information, files, records, service requests, quotes, proposals, and other documents pertaining to site locations, vendors, service providers, and landlords. Act as liaison between employees and any outside contractors needed to resolve specialized problems. Respond to customer needs promptly while adhering to company facilities policies, procedures and goals. Manage timely follow-up communications with customers. Assist the Facilities Manager with complex work orders such as environmental issues and disaster recovery. Ensure safety standards are followed at all locations. Apply, or assist with application, for required environmental permits. Provide on-call support (in a rotation schedule) to answer the emergency line after hours and weekends. May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service. IND1 Required Qualifications: High school diploma or equivalent. A minimum of one (1) year experience in facility coordination, project management, or property management. College coursework may substitute for years of experience. Must be able to work and interact with employees at all levels with diplomacy, a sense of priority and an even temperament. Must be able to provide emergency coverage in an on-call rotation as scheduled. Ability to provide excellent communication and customer service skills to internal and external customers or vendors. Excellent attention to detail and organizational skills. Proficient in Microsoft Office Suite or related software necessary to create and maintain reports and logs. Preferred Qualifications: Business, engineering, or project management coursework. Proficiency in Facilities Management (FM) Software. Knowledge of maintenance planning and schedules. Understanding of property management principals desired. Experience in an office setting. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to move about. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. Compensation: Hourly Rate (commensurate with experience) Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including: Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA Vision Insurance Dental Insurance Company-paid Basic Life, Long-Term Disability, and AD&D Insurance Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance 401(k) and Company Matching Contributions Paid Time Off - full-time employees may accrue a minimum of 120 hours per year 11 Paid Holidays FMLA Employee Assistance Program (EAP) Paid Parental Leave Referral Incentives Education Assistance Program Complimentary FIMC Membership Plan Access to industry-specific training programs Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact careers@marinerfinance.com for additional information. Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level. For additional information, please visit: https://www.marinerfinance.com/careers/benefits/ Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace. Mariner Finance, LLC | NMLS #166564

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Responsibilities

The Facilities Coordinator I will support a designated group of locations by evaluating service requests and ensuring customer service expectations are met. Responsibilities include managing vendor performance, maintaining utility accounts, and acting as a liaison between employees and contractors.