Facilities Coordinator at JLL

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Helpdesk Services, Work Order Management, Service Request Dispatch, Vendor Coordination, Reporting, Project Proposals, Purchase Order Generation, Invoice Processing, SharePoint Management, Jaggaer System, Inventory Management, Training Matrix Management, Access Control Systems, Time Sheet Management, Overtime Tracking, Sustainability Reporting

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Helpdesk/Reactive Work Orders Receive helpdesk services requests generated by users through Shell Hub Raise services requests if received though other channels (G4S team, Help Desk phone number, Shell Workplace App services requests – Shell have not cancelled both yet) in Corrigo Assign and dispatch services requests to specific service providers based on nature of works for all complaints, services requests and Site & Safety Walk findings Communicate and/or coordinate with requestors to ensure request closure, request status, reasoning and commit on probable timing of request closure Follow up on completion of services requests with respective service providers and ensure they meet response times in Corrigo Record/keep tracking and pull monthly report of work orders TCB & Non-TCB Proposals Raise project proposals (PTs) according to project categories including Project, Ad Hoc/On-Demand and TCC15 [transferring to Corrigo] Generate POs via JDE System [transferring to Corrigo] Delegate GR & Rubber Stamp (invoice processing) with Finance team Keep track of PTs documents and approvals in SharePoint and in Procurement Tracker Manage Jaggaer System – JLL’s e-bidding platform Prepare reports/trackers Monthly reports: Reactive Work Orders, Procurement Tracker, Time Sheet Summary of Technicians, Handyman, HSSE Supervisor, Mailboys, Coffee Girl, Security Guards and Drivers, Overtime Report of Technicians, Handyman and HSSE Supervisor, RE DE&I Daily reports: Overnight Parking Requests, Priority Matrix [Escalated Service Requests Tracker), Site & Safety Walk, Security Reminder [Shell’s policy to track personal belongings being left unattended] Records: HO2’s elevators malfunction, Soft Services’ service request (for MOSR data), temperature issue, water dispenser, air purifier, exhaust fan Inventory Management Oversee inventory management Keep track of RE stationeries record (hard copy), update stock and request for re-purchase of RE stationeries Manage team’s uniforms stock and sizing alteration Manage Training Matrix Keep recording and tracking of Technicians’ trainings and certificates, apply and extend certifications and fit-to-work tests Filing RE training documents for both client and JLL team members in SharePoint Coordinate training process of RE members: book trainings, prepare documents, raise PTs, confirm payment, book Carpool, certificates filing Card Reader Access System via Genetec Generate new access cards (from GID form) for new contractors – Canteen, tenants, cleaners Manage access for staff, contractors and visitors (lobby 1 & 2) Manage lost cards – deactivate access, generate replacement Time Sheet Summary Time Sheet Summary Manage daily clock in system [ระบบสแกนนิ้ว] for Technicians, Security Guards, HSSE Supervisor, Handyman, Gardeners/Cleaners (both HQ and CNS), Drivers and Mailboys – update new joiner and delete retired staff Manage monthly working schedule in Cadena System for Technicians, Security Guards, HSSE Supervisor, Handyman Submit monthly Time Sheet Summary of Technicians, Handyman, HSSE Supervisor, Mailboys, Coffee Girl, Security Guards and Drivers to respective supervisors Overtime Supervise Cadena System for Technicians, Security Guards, HSSE Supervisor, Handyman’s overtime requests and approvals Generate monthly overtime reports for further PT request Keep track of AC cleaning overtime records and reports Ensure monthly overtime requests align with plan proposed weekly to the client Coordinate with JLL’s HR to update overtime’s approver flow in the system Condeco Check room booking, confirm setup plan with Handyman [when P’Sa is on leave], check EV Charging Stations booking and contact users for urgent/special cases Sustainability Keep track and submit monthly data: Regional Tracker, CIP Log, Electricity & water Data, Thailand folder Coordinate with related operations for sustainability initiatives implementation Prepare information/materials for QBPR – when requested Cority – waste data Check monthly food and garden wastes data with Canteen staff and gardener Keep track and submit monthly waste data in Data Integration System and Waste data Managers Check for needs and provide materials for Canteen staff and gardener RE DE&I Submit quarterly data updates and reports/presentations – now completed Manage Shell Workplace App Publish and promote announcements as well as notifications, oversee services requests, pull analytics reports MS Forms Manage RE forms including Overnight Parking Request, Technician’s Daily Checkpoints, EV Vehicles records and LPR Vehicles Registration Manage RE functional card and RE email Manage RE functional card login and use RE email to send out internal announcements as well as daily Overnight Parking Requests to G4S team RE Contact Manage RE contacts and team members information, occasionally update team structure SharePoint file management Manage duplicate files and retrieval access for site’s recycle bin in SharePoint JLL Coordinate with IT team for password reset of team members Raise HR Direct Portal ticket for Technicians Coordinate with HQ for team members’ documents, uniforms and insurance (annually) Coordinate with HR for relevant access of new team members Perform other duties as requested Perform public announcements and MC duty during company’s events/activities Assist in the event setup process and facilitate the event over weekend Draft and send out internal email announcements Provide signages and other related documents like event signing form, tenant agreement, site visitations, Seismic flowchart, earthquake emergency announcement soundtrack revision Assist with other RE activities, e.g., Thailand Energy Award (TEA), Fire Drill – prepare nametags and update sequence before the event & supervise headcounts process for HO1 during the event Translate and proofread related documents and interpret during important meetings Location: On-site –Bangkok, THA If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

The role involves managing the helpdesk and reactive work orders by receiving requests, assigning them to service providers, and ensuring timely closure and reporting in systems like Corrigo. Additionally, the coordinator handles project proposals, purchase order generation, invoice processing coordination, and extensive tracking/reporting across various operational areas.