Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

QUALIFICATIONS:

• Client and customer service focused with strong organizational, technology and communication skills.
• Ability to develop excellent client relations, client management, and consultation skills
• Ability to process work quickly, accurately and with changing priorities
• Minimum of two years of management experience
• Minimum 2 years of high-level customer service experience
• 1-2 years’ experience in facility management and mailroom or shipping & receiving operations preferred
• Proficiency with Microsoft office applications and good communication skills
• Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
• Exhibits exceptional customer service skills.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Proven ability to remain calm under pressure; resilient.
• Sound judgment and problem-solving ability.
  WATCH Where Service Matters

• Perform regular “sweeps"” of the workspace(s) to identify areas/items/equipment/materials in need of repair, replacement or upgrade. Report all issues to the office manager.
• Re-stock supplies throughout office buildings
• Assist in set-up and break-down of meetings, lunches, and events
• Perform basic maintenance of kitchen area and appliances
• Complete occasional errands near office including but not limited to trips to the post office, grocery, etc.
• Completes porter services as necessary, could include trash can maintenance, kitchen cleaning, white board cleaning and conference room clean up.
• Assist with the set-up of audio/visual conferencing, etc.
• Order office supplies and help to maintain inventory sheets.
• Provides general administrative and clerical assistance.
• Perform functions in the mailroom
• Log UPS / FedEx packages
• Delivery Mail / accountable mail and packages
• Maintains safe and clean lobby area.
• Assist with internal moves.
• Performs other duties as assigned