Current employees, please apply in Workday.
The Facilities Coordinator plays a key role in supporting the day-to-day operations of the Facilities department, ensuring a high standard of service delivery across our London Head Office. Working closely with the Facilities Administrative Lead, this position is essential to maintaining a clean, safe, and fully functional work environment.
The Facilities Coordinator will collaborate with stakeholders across all brands within the business, providing responsive and effective facilities support. This includes managing facility-related requests, coordinating with vendors, overseeing maintenance tasks, and helping to uphold health and safety standards.

KEY ACCOUNTABILITIES:

• Oversee and manage daily operations of the post room, including the receipt and dispatch of local and international mail and courier packages.
• Respond promptly to facility-related staff requests and provide appropriate support.
• Support daily facilities operations to ensure smooth and efficient office functioning.
• Liaise with internal teams and external service providers to address and resolve facility issues promptly.
• Assist in the coordination of office maintenance, repairs, and routine inspections.
• Maintain a safe and welcoming environment that aligns with company standards.
• Provide on-the-ground support for office events, moves, and general space planning.
• Supervise and escort contractors on-site, ensuring work is monitored in the absence of the Facilities Manager.
• Provide administrative support including the completion of weekly office checklists.
• Assist with the access control and security system, including reporting and issuing passes.
• Prepare and maintain showrooms and meeting rooms to ensure they are clean, functional, and ready for use.
• Report maintenance issues promptly and ensure resolutions are tracked.
• Support refurbishment and office relocation projects as directed.
• Order stationery and manage office supply inventory.
• Maintain printers (e.g., changing toners, clearing jams) and ensure adequate paper supply.
• Maintain cleanliness and tidiness of office areas.
• Manage document archiving for on-site teams
• Provide lunchtime and absence cover for reception duties.
• Identify and report health and safety concerns; contribute to maintaining a safe workplace.
• Liaise with local suppliers and service providers as needed.
• Carry out additional duties as requested by the Facilities Manager.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Previous experience in facilities management (client side or service provider).
• Strong organisational skills and the ability to work independently and reliably.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Experience supervising external contractors (e.g., cleaning, M&E services)
• Sound understanding of health and safety legislation and standards.
• Professional and approachable communication style with a strong customer service mindset.
• Ability to prioritise tasks and manage time effectively.
• First Aid and/or Fire Warden certification (desirable).

Please refer the Job description for details