Facilities Lead at New South Wales Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities Management, Project Management, Stakeholder Management, Communication, Problem Solving, Team Leadership, Policy Development, Budget Management, Compliance, Customer Service, Negotiation, Issue Resolution, Asset Management, Work Health and Safety, Procurement, Contract Management

Industry

Law Enforcement

Description

Guiding the future of NSW education Position details Clerk Grade 9/10 Ongoing, full-time opportunity Close to Wynyard station & hybrid work arrangements available About us At the NSW Education Standards Authority (NESA), we’re dedicated to carrying out meaningful work that drives improvements and elevates student achievement across NSW, now and into the future. We accomplish this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards). NESA is a unique organisation in NSW (of around 740FTE staff) with significant state-wide impact, visit our website to learn more about the important work we do. About the role The Facilities Lead plays a key leadership role in delivering efficient, compliant and customer-focused facilities and operational services across NESA. Reporting to the Chief Financial Officer, this role coordinates and supports a team responsible for the day-to-day management of buildings, accommodation, assets and essential workplace services that enable the organisation to operate effectively. This is a great opportunity for an experienced facilities professional to lead service delivery in a complex public sector environment, influence policy and process improvement, and work closely with a broad range of stakeholders. You’ll have autonomy within delegated authority, the opportunity to shape a customer-centric facilities function, and the chance to lead meaningful projects that support NESA’s people and objectives. On a day-to-day basis you will be responsible for: Leading and managing the Facilities Team to deliver high-quality, timely and cost-effective facilities and operational services Developing, implementing and maintaining policies, procedures, systems and performance frameworks for facilities operations Managing stakeholder relationships through clear communication, negotiation and effective issue resolution to ensure compliant service delivery Overseeing office space planning, accommodation allocation and the project management of relocations, refurbishments and building projects Managing asset lifecycles, including maintenance programs, acquisition specifications and systems to prioritise and track service requests Preparing budget estimates, project costings and overseeing procurement and contract management for facilities-related services Ensuring compliance with Work Health and Safety legislation, relevant building codes, government standards and due-diligence requirements Supporting business continuity planning and contributing to emergency management activities Making informed decisions within delegated authority and escalating significant risks or issues as required Our ideal candidate will have: A strong, customer-focused communication style, with the ability to understand problems, find practical solutions with limited information, and manage stakeholder expectations in a complex service environment Demonstrated experience delivering facilities or operational services while balancing competing priorities, budget constraints and long-term planning requirements Proven ability to build collaborative relationships, resolve issues effectively and establish a customer-centric service culture Experience leading teams, setting clear expectations, supporting performance and fostering capability development Knowledge of relevant legislation, building codes and standards, and a thorough understanding of government processes Experience in procurement, contract and project management, including managing vendors and service providers to agreed performance standards Essential requirements: Tertiary qualifications in a building-related discipline, project management, or facilities management (and/or relevant industry experience) Current driver’s licence We invite you to download the role description for additional information on the position. At NESA you'll benefit from: An organisation where your contribution has a big impact An enviable CBD location (all modes of transport nearby, and excellent coffee and eateries) with refurbished offices Flexible working arrangements and generous leave entitlements Access to discounted health and fitness memberships via Fitness Passport, an employee assistance program and annual flu vaccinations Salary packaging options Working in a purpose driven and ethical organisation with committed colleagues Ready to join us? Select apply and attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application (maximum of 500 words per response - approximately): Describe your experience leading facilities or operational services within a complex organisation. In your response, outline how you have ensured services are delivered efficiently, in line with legislative and organisational requirements, and with a strong customer focus. Provide an example of a facilities-related project or initiative you led, such as an office relocation, refurbishment, or service improvement. In your response, outline your role, how you planned and managed the work, and the impact it had on the organisation. Advice on applying for NSW Public Sector roles If you need reasonable adjustments for the recruitment process and workplace, please reach out to recruitment@nesa.nsw.edu.au Close date: 26 January 2026 at 11.59pm AEST Thank you for your interest, we look forward to receiving your application. Important information NESA’s Statement of Commitment to Child Safety All children and young people have the right to be respected, feel safe, be safe, and protected from harm. NESA is committed to child safety and child safe practices underpinning our purpose of helping children and young people leave school, ready to take advantage of life’s opportunities and rise to its inevitable challenges. We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds and the LGBTQIA+ community. Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles.

Responsibilities

The Facilities Lead is responsible for delivering efficient and customer-focused facilities and operational services across NESA. This includes managing a team, overseeing office space planning, and ensuring compliance with relevant legislation.