Facilities Maintenance Technician at Pacific Service Credit Union

Concord, California, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities Maintenance, HVAC, Plumbing, Electrical Systems, Carpentry, Communication, Problem Solving, Collaboration, Time Management, Safety Compliance, Vendor Management, Preventive Maintenance, Record Keeping, Budgeting, Customer Service, Technical Skills

Industry

Banking

Description

WORKING FOR PACIFIC SERVICE CREDIT UNION: We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team. WHAT'S IN IT FOR YOU? Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents. 401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service. Bonus program: All employees are rewarded for attaining our annual organizational goals. Tuition Reimbursement program for employees eligible after six months of service. Recognition program where employees can be nominated by management, their peers or by members. Employee referral bonus. Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service. Employees are eligible to receive a consumer loan rate discount Vacation and sick time: Full-time employees receive more than two weeks’ vacation per year, 11 paid holidays and 10 days of sick leave. OUR HIRING PROCESS: We believe it’s important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible. Apply: Submit your resume for one of our job openings. Our Talent Team and our partner – Total Quality Consulting (TQC Team) will review your submitted information and will call or email successful applicants for an interview as soon as possible. In-Person Interview: After a screening call with TQC, we’ll invite a final number of candidates to our office for an in-person interview or set up a live Zoom meeting with the hiring manager(s). If we believe that you have what it takes, we'll make an offer and provide next steps in the hiring process! ABOUT THIS ROLE: At Pacific Service Credit Union, we are committed to strategic growth through trust, innovation, and operational excellence. By empowering our internal teams with the tools and support they need to succeed, we strengthen organizational efficiency, ensure compliance, and advance our mission of enhancing member financial well-being. The Facilities Maintenance Technician is responsible for performing inspections and maintenance, delivering timely repairs, and completing mechanical, electrical, plumbing, and HVAC work to ensure optimal operating performance. The role assists in identifying facility issues and concerns, preparing and producing solutions for facilities projects, and maintaining building systems through routine and preventive repairs. The Facilities Maintenance Technician supports and collaborates with the Facilities Manager to oversee custodial staff, groundskeepers, and external service providers, researches and prepares contract bids, contributes to and supports building renovations, recommends improvements, and maintains ongoing oversight of building equipment and facility maintenance needs to ensure all facilities remain safe, functional, and efficient. This role requires an organized and dependable individual with strong communication skills and the ability to complete tasks accurately and on time. The position supports the team and organization by assisting with day-to-day activities, completing assigned projects, and contributing to efforts that advance organizational goals and uphold core values, while enhancing member/service outcomes. ESSENTIAL JOB FUNCTIONS: * Work closely with Facilities Manager to maintain all credit union facilities. * Respond to service requests and work orders in a timely, courteous, and professional manner. * Perform repairs and preventative maintenance on a wide variety of facilities, equipment, fixtures, and systems including carpentry and painting, as needed. * Install, troubleshoot, repair and maintain facility plumbing, mechanical, HVAC, and electrical systems. * In partnership with physical security officer, provide basic security camera support by replacing batteries and checking connectivity, as needed. * Travel to branch locations to perform routine maintenance, ensure facilities are safe and free of hazards, and complete quarterly Injury and Illness Prevention Program (IIPP) reports. * Monitor all contractor performance and ensure compliance with credit union contracts, including landscaping, janitorial, fire prevention, HVAC, carpet, elevator and vending services; record activities in preventative maintenance logs and programs. * Monitor and adjust Building Maintenance System (BMS). Work with HVAC contractors, as needed. * Utilize standard hand and power tools; manage meeting room setups, moving furniture, materials, and equipment, as required. * Prepare bid specifications and proposals and support implementation and oversight of contracts. * Maintain accurate vendor files for all facility related functions. * Serve as primary point of contact for vendors and contracted staff, coordinate work, inspect completed services for quality and compliance, and proactively resolve contractor issues. * Interact with building tenants and communicate and coordinates building maintenance issues with property management companies. * Order, stock, and maintain facility supplies. * Inspect facilities for cleanliness, safety, and required repairs. * Ensure facility equipment is properly maintained and operating efficiently. * Maintain accurate records related to safety, electrical, HVAC, plumbing, and all other essential facility equipment not limited to preventative maintenance. * Assist the Facilities Manager in developing and supporting a comprehensive annual facilities budget. * Contribute to company innovation and continuous improvement. Foster a culture of evolution by adapting to changes, optimizing processes, and contributing to the growth and success of the organization. * Demonstrate accountability in your work by taking ownership of responsibilities, setting clear goals, meeting deadlines, and delivering high-quality results. Act with integrity, follow through on commitments, and uphold professional standards. * Support and uphold company culture by aligning your work with the credit union’s mission and values, contributing to a positive, high-performing environment. * Demonstrate dependable performance including attendance and punctuality, recognizing that it is essential to organizational excellence and operational success. * Comply with all anti-money laundering laws, including the Bank Secrecy Act, OFAC regulations, and the USA PATRIOT Act, as well as all related policies and procedures. SUPPORTING FUNCTIONS: * Provide back-up and support to management, as directed. * Performs special projects and other responsibilities, as directed. COMPETENCIES: The following competencies are essential for success in this role: Job knowledge: Demonstrates solid job expertise; learns and applies new skills effectively; works with minimal supervision; understands how work impacts others; uses resources efficiently. Effective communication: Communicates clearly and concisely; tailors messages to audience needs; engages listeners; keeps stakeholders informed. Problem solving: Identifies issues early; gathers and analyzes information effectively; develops alternatives; resolves problems promptly; contributes productively to group solutions. Quality of work: Delivers accurate, thorough work; proactively reviews processes; prevents recurring issues; ensures deliverables meet all standards, expectations, and deadlines. Member focus: Shows courtesy and professionalism; manages difficult situations constructively; meets commitments; responds promptly; seeks feedback to improve service. Collaboration: Builds strong working relationships; demonstrates tact and professionalism; supports others; works cooperatively; helps resolve conflicts productively. Execution: Translates strategy into action; pursues goals with focus and urgency; commits the necessary effort; implements plans efficiently and delivers results within required timeframes. REQUIRED MINIMUM QUALIFICATIONS: Education: * High school diploma or equivalent, required. * Associate degree in mechanical field or business management or completion of vocational school, preferred. Experience: * Minimum of six (6) years of hands-on experience including building operation and maintenance, or an equivalent combination of vocational or technical training program. * Experience in skilled labor and building operations required with a working knowledge of electrical, plumbing, HVAC, mechanical, including but not limited to carpentry and all building fire life safety systems. * Strong ability to work effectively with internal stakeholders and external partners to ensure alignment and cooperation. * Excellent oral and written communication skills, required. * Must be proficient in computer programs (e.g., Microsoft Office Suite). PHYSICAL REQUIREMENTS: Physical Requirements: * Bending and Stooping: Frequently bend, stoop, and reach to access equipment, storage areas, and workspaces. * Use of Personal Protective Equipment (PPE): Wear and utilize PPE as required to maintain safety during maintenance tasks. * Climbing: Climb ladders or step stools to perform repairs or inspections at elevated locations. * Driving: Travel frequently, including long distances, to support operational needs. * Emergency Response: Respond promptly to emergency situations, requiring quick physical movement. * Hearing: Hear and comprehend spoken communication in person and via phone; perceives and interprets environmental sounds and alarms to ensure safety, prompt, and appropriate response. * Lifting and Carrying: Lift and carry up to 50 lbs. to move equipment, supplies, furniture, and workstations. * Manual Dexterity: Demonstrate proficient use of hand tools and equipment with strong hand-eye coordination and fine motor skills; perform tasks requiring dexterity, including typing, operating office equipment, and handling documents. * Mobility: Move efficiently throughout office and facility spaces, including stairs and various terrains; extend arms to access supplies, tools, or equipment in cabinets and storage areas. * Standing and Walking: Stand and walk frequently to perform maintenance tasks and respond to requests. * Vision: Read labels, gauges, and computer screens; identify maintenance issues and inspect equipment accurately. * Work Environment: Perform duties in diverse indoor and outdoor environments, potentially exposed to varying temperatures and weather conditions. * Working in Confined Spaces: Operate safely in tight or confined areas, such as attics, crawl spaces, or utility rooms. OTHER INFORMATION: Hours Required: A work schedule of Monday through Friday, generally 8 a.m. to 5 p.m., with some alternate work schedules. This position is not eligible for the credit union's telecommute policy. Travel Requirements: Less than 50% local travel required to support credit union facilities at multiple locations. Work Environment: This position is based in a climate-controlled office environment with ergonomic workstations in a two-story building with an elevator. Subject to standard background noise found in an office environment. Natural light from large windows, supplemented by artificial lighting to ensure a comfortable working atmosphere. DISCLAIMER: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Responsibilities

The Facilities Maintenance Technician is responsible for performing inspections and maintenance, delivering timely repairs, and completing mechanical, electrical, plumbing, and HVAC work. The role also involves supporting the Facilities Manager in overseeing custodial staff and external service providers, ensuring facilities remain safe and functional.