Facilities Manager at Arizona Financial Credit Union

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vendor Management, Contract Administration, Facilities Project Coordination, Analytical Skills, Communication Skills, Budgeting, Maintenance Standards, Inspection Programs, Customer Service, Problem Solving, Safety Standards, Regulatory Compliance, Negotiation Skills, Documentation Practices, Cost Management, Risk Mitigation

Industry

Banking

Description

Description Position Overview The Facilities Manager is responsible for managing the planning, oversight, and administration of facility maintenance and building operations across the Arizona Financial Credit Union network. This role delivers consistently high service standards to internal stakeholders, vendors, and leadership and is accountable for meeting critical deadlines, honoring commitments, and ensuring facility activities are completed on time, within scope, and in alignment with organizational expectations. The Facilities Manager exercises independent judgment in vendor selection, contract negotiations, budgeting recommendations, policy development, and prioritization of maintenance work. The position serves as the company’s representative in all facilities-related vendor relationships and ensures alignment with operational, safety, and cost-control objectives. Essential Responsibilities Oversee the planning, coordination, and completion of facility maintenance and repair activities performed by vendors, contractors, and business partners. Exercise discretion in selecting vendors, negotiating pricing, and recommending award of contracts for facility and equipment maintenance and project work. Evaluate and analyze maintenance proposals, scopes of work, and service bids to determine cost effectiveness and operational impact. Establish and maintain facility and equipment maintenance standards, policies, preventive maintenance schedules, inspection programs, and documentation protocols. Prioritize facilities work requests and oversee the resolution of ServiceNow tickets, ensuring appropriate vendor dispatch, quality of work, proper documentation, and compliance with standards. Communicate schedules, anticipated impacts, and status updates to branch management and internal stakeholders, ensuring transparency, timely delivery, and fulfillment of commitments. Monitor and evaluate vendor performance; recommend continuation, termination, or renewal decisions based on contract terms, performance quality, and service value. Develop and maintain maintenance records, equipment inventories, and schedule inspections for facility systems, e.g., HVAC, electrical, plumbing, cash recyclers, elevators, and other building equipment. Assist with strategic facilities initiatives such as site acquisition, branch renovations, remodels, and building disposals by coordinating design teams, architects, contractors, and other project professionals. Provide cost, budgeting, and life-cycle recommendations for facility and equipment maintenance, replacement schedules, and capital improvements. Manage emergency and non-emergency maintenance issues by independently determining appropriate vendor action, response prioritization, communication expectations, and follow-through. Ensure exceptional customer service by consistently meeting deadlines, fulfilling commitments, and proactively communicating progress to stakeholders. Review and reconcile vendor invoices, approve expenses based on contract terms, and resolve discrepancies to support financial stewardship. Uphold safety standards and regulatory requirements to maintain a secure and compliant working environment across the organization’s facilities. Requirements Position Required Qualifications Minimum Education and Experience High School diploma or GED. Minimum of three (3) years of experience managing contracts and vendors, and coordinating day-to-day maintenance and repair for building facilities, preferably within a financial institution. Knowledge, Skills, and Abilities Demonstrated experience in vendor management, contract administration, or facilities project coordination. Ability to analyze, interpret, and evaluate technical maintenance proposals, schedules, and cost estimates. Ability to establish organizational policies, maintenance standards, inspection schedules, and documentation practices. Ability to compile competitive bids, evaluate contract/vendor performance, and present recommendations to leadership. Ability to exercise independent judgment and make decisions regarding prioritization, vendor partnerships, cost management, and risk mitigation. Demonstrated ability to consistently meet deadlines, maintain high standards of service, and follow through on commitments to internal and external stakeholders. Strong analytical skills with the ability to apply financial, mathematical, and operational principles when evaluating maintenance scope and cost-benefit impacts. Excellent verbal and written communication skills. This position does not directly supervise personnel; however, it exercises judgment and influence through contractual oversight and vendor direction. The position reports to a director or higher. Licenses, Training, and Certifications Required FMP Certification through IFMA Preferred Qualifications Associate degree or higher. CFM Certification through IFMA Work Environment and Physical Demands Primarily office-based; occasionally required to walk facility sites and conduct inspections. Must be able to sit, type, and engage in normal office activities for extended periods. Must be able to travel independently to branches and off-site locations. Occasionally required to lift up to 50 pounds in the course of oversight or inspection duties (not routine physical labor). Work environment may include moderate noise levels typical of office or branch facilities. NOTE: The job description is intended to be generic in nature. It is not an exhaustive list of all duties and responsibilities. Requirements listed in the above qualifications and physical requirements are representative of the knowledge, skill, abilities, physical demands, or work environment required or encountered that must be met by an employee to successfully perform each duty and each function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Employees who work from home must have business operational internet to complete work tasks and communicate via video call or chat messaging systems in a dedicated workspace.

Responsibilities

The Facilities Manager oversees facility maintenance and building operations, ensuring high service standards and timely completion of tasks. This role involves vendor management, contract negotiations, and maintaining compliance with safety and operational standards.