COMPANY OVERVIEW:

CompassRock International provides asset and property management services to the rental housing sectors. Originally founded in the U.S., the company has expanded to the UK and Ireland, and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across Europe. Backed by private equity, CompassRock International is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, the company values the dynamic, forward-thinking individuals it employs. As CompassRock International continues to expand, there will be abundant opportunities for career advancement and professional development.

CANDIDATE ATTRIBUTES / REQUIREMENTS:

• You will have at least 4 years’ experience in the hard facilities management of buildings or in the installation or maintenance of the mechanical, electrical, and heating services of such buildings.
• Customer service: Ability to build strong customer relationships and handle requests proactively with an unwavering commitment to delivering exceptional customer service.
• Organisation: Strong organisational skills with the ability to prioritize tasks effectively.
• Autonomy & Initiative: Ability to make decisions autonomously, even with incomplete information.
• Teamwork: Drive to contribute to a winning team culture.
• Critical thinking: Sound business judgment and analytical thinking skills.
• Knowledge of local area: Knowledge of the Dublin area and local property market trends is advantageous.
• Results driven: Goal-oriented mindset with a focus on bottom-line results.
• Communication: Excellent communication skills, both verbal and written.
• Experience: 2-3 years of experience in maintenance or facilities management roles.
• Computer literacy: Proficiency in Microsoft Office suite and other relevant software systems.
• Driving: Must hold a clean Irish driving license.

ROLE SUMMARY:

We are seeking a driven and organised Facilities Manager to oversee the maintenance and management of our Dublin Portfolio. This role is pivotal in ensuring a safe and attractive living environment for residents while delivering exceptional customer service throughout their tenancy. The Facilities Manager will initially oversee operations at Alta Verde, a 246-unit luxury apartment block in Blackrock, with the capacity to take on additional properties further down the line. You will be working closely with and reporting directly to the Property Manager.

ROLE RESPONSIBILITIES:

• Mobilisation (pre-project completion) :Work closely with the main building contractor and relevant sub-contractors to identify any snagging issues and ensure obligations under the defect liability period are being met in a timely manner. Including obtaining warranties and adhering to manufacturers guidelines on all building systems.
• Work closely with Senior Management and the Procurement Team during the contractor selection process.
• Responsible for the transfer of contractor data (i.e., warranty information, manufacturer/system specifications, etc.) to Compassrock’s internal file shares.
• Create/contribute to training material for building systems and property specific maintenance operations.
• Assist in creating list of initial critical spares for mobilisation budget order (order to be placed by corporate) and then list will be used going forward for maintaining inventory.

DAY-TO-DAY RESPONSIBILITIES:

• Make ready apartments: Working with the team to ensure apartments are ready for move ins.
• Service Requests: Supporting maintenance requests, prioritising the most urgent but ensuring all issues are resolved in a timely fashion.
• Community Cleanliness: Working with the housekeeping team and the Property Manager to ensure that the wider community is kept clean and litter free.
• Quality of Work: a) Assure quality and quantity of ‘market-ready’ apartments; b) help maintain community appearance by carrying out regular community inspections and tours.
• Health & Safety: a) Installing and checking smoke and carbon monoxide alarms; b) working with the Property Manager to conduct emergency audits of equipment, recording and testing of Health & Safety equipment such as the AOVs; c) Legionella testing, carrying out weekly flushing and recording of the vacant units; d) Assisting in the undertaking of risk assessments; e) ensure all statutory requirements of building systems and best practices are met; f) prepare required incident logs.
• Maintenance Role: a) Repair/replace appliances, plumbing systems, heating/electrical systems as needed; b) repair/replace any unit material and perform regular maintenance requests.
• Other Roles: a) Fitting shelves, hanging pictures, and installing window locks; b) facilitating move in and move outs of residents; c) ensuring the external grounds around the property are kept to the highest standard.
• Waste Disposal: a) Working with the wider estate team to ensure bins are collected on time; b) Moving bins internally / externally when they are full.
• Team Management of Maintenance Personnel: create and maintain on-call schedule for team with support of Property Manager.
• Financial: a) Assist the Property Manager with the annual budget creation; b) be familiar with and understand the property budget to support ordering of critical spares, maintenance items needed for turnover/make-ready, and contracted maintenance services; c) Maintain the asset register for the property.
• Teamwork: a) Working as a team to ensure the building consistently performs at or ahead of the Business Plan; b) helping create an excellent brand that is an environment that is widely viewed as the best in the market with clear differentiation of what makes it stand out from its competitors; c) creating a market leading brand that has developed into a well-known and well-regarded platform; residents are happy living at the brand and investors see the value that the team brand brings to the overall platform; d) Undertaking regular supervisions and appraisal meetings