DESCRIPTION

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.
MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.
Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.
At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.
Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.
This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!

SKILLS (PEOPLE & TECHNICAL)

• Oversee and manage site communications with occupiers, wider community and scientific community.
• Seeks to improve and enhance the delivery of client service.
• Monitors budget performance at a high level across the park
• To provide the highest level of service standards to client and building tenants
• Assist with contractor and supplier performance
• Assist in drafting and monitoring service charge budgets
• Monitor all on site staff and address issues as required
• Leads from the front, supports and identifies change and controls and enhances change management, represents MAPP and clients values.
• Ensures compliance with the highest standards, policies and procedures. Working with the site teams and the client to achieve this and helping set a strategy for the year in conjunction with the Operations Manager.
• Monitoring statutory and internal compliance, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements.

LEVEL OF EXPERIENCE / CERTIFICATIONS:

2+ years experience of working in a similar role

Qualifications:

• IOSH (essential)
• NEBOSH (desirable)
• IWFM (desirable)

Experience of the following systems:

• Riskwise (H&S compliance systems)

Working Hours: 8.30am - 5pm Monday - Friday

SALARY RANGE (BASED ON EXPERIENCE)

£33,000 - £36,000 per annum, depending on experience.

TITLE, TEAM AND ROLE SUMMARY

Title : Facilities Manager
Team : Site - Parks
Who Does This Role Report Into? Operations Manager, BioCity Nottingham

ROLE SUMMARY / PURPOSE AND SCOPE

The Facilities Manager is instrumental in ensuring the site’s smooth day-to-day operations and continued success. As a vital member of the BioCity Nottingham team, this role delivers consistently high standards across all soft services and the overall guest experience, in alignment with client expectations and health and safety regulations.
Working closely with the Operations Manager and on-site team, the Facilities Manager will help foster a dynamic, welcoming workspace that supports occupiers’ needs while always maintaining full compliance. Strong organisational and support skills are essential to manage third-party contractors effectively.
08.30 – 17.00 - 60 minutes break/lunch – 37.5 hours