ROLE OVERVIEW:

The Facilities Manager will manage the TFM operations at Seaton House Nottingham, including the delivery of hard and soft services, including cleaning waste M&E and statutory compliance, to ensure the required standards are met and in accordance with the contract service level agreements. This will also include the management and supervision of work carried out by subcontractors.
The position is a varied role, involving line management of a small, site-based team, liaison with client building occupants, the NHS urgent care centre situated within the building, the main client team and the EMCOR management. The role is both operational, with a significant level of customer interaction such as attendance at building user group meetings and regular floor walks, management of compliance, Health & Safety, Asset Management.

WHAT YOU’LL DO:

The operational management and development of all scoped works and tasks through effective and efficient use and control of resources. The performance, initiatives and achievements emanating from these aims are to be effectively recorded and communicated to EMCOR and the clients management.

• Management and responsibility for the Seaton House site team. Monitor and ensure service provision satisfies the contract performance requirements and is fully compliant with the contract KPIs.
• Management and delivery of both hard and soft services, including completion of PPMs, reactive tasks and supervision of subcontractors in accordance with the contract SLAs and KPIs; prioritise accordingly to ensure full compliance is achieved and maintained
• Conduct regular audits of all procedures (housekeeping, COSHH, ladder logs, PPE inspections, toolbox talks).
• Assist in ensuring the overall compliance of the site, including preparation and participation in technical and quality audits and completion of any corrective actions according to timescales set.
• Ensure that a culture of Team Working, Task Ownership and Flexible Working is actively encouraged and implemented across the site.
• Effectively communicate the operational management deliverables to all Supervisors, ensuring all issues and problems are reported and managed in a controlled and timely manner.
• Evaluate data and operational performance stats on a monthly basis, ensuring a documented action plan is implemented for any out of line situations.
• Close liaison with the client regarding the status of maintenance operations.
• Conduct a daily meeting with Supervisors on Operational Updates (formal or informal).
• To ensure the commercial viability and growth of the contract is achieved.
• Champion the IMS Quality System and ensure its compliance.
• Ensure a program of initiatives and achievements are maintained and kept on record.
• To attend formal site meetings with the client.
• Initiate the standards and review the forward planning of maintenance activities to ensure adequate manpower loading and effective use of shutdown availability.
• Ensure all aspects of inventory management including the storage of adequate critical spaces.
• Ensure quality performance through auditing of EMCOR staff in the performance of their tasks - workmanship, housekeeping and customer satisfaction.
• Operation of emergency response procedure including escalation requirements and liaison.
• Ensure a culture of safe working is developed within the EMCOR team and sub contractors.
• Compliance with all aspects of Site Safety & Quality.
• Ensure sub contractor visit controls and responsibilities are undertaken in accordance with specific agreements, works and frequencies, ensuring effective audits and performance reporting.
• Agree to undertake Authorised Person status and associated responsibilities.
• To ensure that technical staff induction and technical training including the delivery of H&S Tool Box Talks are undertaken.
• Conduct staff performance appraisal of direct reports and subsequent training and development requirements.
• Accident investigation, reporting and instigation of corrective actions.
• Ensure compliance with Safe Systems of Work including Permit to Work systems and isolation procedures.
• Via agreed arrangements proactively develop and or, assist the Client in
• Critical plant replacements
• Emergency procedures planning
• Contingency planning
• Strategic review of maintenance techniques, toward-run time and condition based maintenance.
• Continuous review of sub contracted works
• Activity risk assessment
• Integration and Partnership Team Building.