DESCRIPTION

We have an excellent opportunity for a qualified and experienced Facilities Manager to join our team during an exciting time for our business support function, as we continue a period of transformation and growth. This role will be based predominantly in our Yeovil Head Office but frequent travel to all seven of our offices across Devon and Somerset will be required. The role will report directly to our Managing Partner and support the wider leadership team, ensuring the effectiveness of day-day operational facilities management across multiple sites.

SKILLS, KNOWLEDGE AND EXPERTISE

Working closely with both the central support function, senior managers, and fee earners across the firm; this role would best suit someone who is pro-active and enthusiastic, with great interpersonal skills and the ability to communicate with people at all levels.
You will be a solution focused and reliable pair of hands, with strong organisational and administrative skills, and the ability to manage multiple projects simultaneously. Health and Safety qualifications are essential. More technical requirements include excellent IT skills including the use of Microsoft office, Outlook, and basic Excel functions. Ideally you will have experience in a law firm or professional services environment, however we welcome applications from those who feel they meet most of the criteria.

This is an exciting new role, where you will have the opportunity to impact real change and implement new processes. Main role responsibilities will comprise (but not be limited to):

• Operational delivery of a first-class facilities management service;
• Development of facilities standards, policies and processes;
• Third party supplier relationship management including effective tender management and contract negotiation. Suppliers include waste and recycling, cleaning, energy, printing postage;
• Accurate tracking and reporting on supplier contractual commitments and KPI’s in line with agreed SLAs across all sites;
• Managing, developing, and coaching our small Facilities Management and Client Services team;
• Compliance with health and safety regulations across all offices;
• All planned and reactive maintenance for all sites;
• Implementation of systems and processes to ensure accurate tracking and record keeping;
• Project management and delivery of facilities management projects, including office openings, closures, and refurbishments;
• Accurate reporting on supplier service performance to key stakeholders to ensure objectives and expectations are met;
• Identification and implementation of facilities management process improvements;
• Property Insurance management;
• Management of archiving processes.