Facilities Manager at SSH Real Estate

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities Management, MEP Systems, Vendor Management, Budgeting, Healthcare Compliance, Life Safety, HVAC, CMMS, Capital Planning, Staff Supervision, Risk Management, Contract Negotiation, Physical Security, Construction Estimating, Preventive Maintenance, Workforce Planning

Industry

Real Estate

Description

Description The Facilities Manager is responsible for overseeing day-to-day facilities operations across a multi-site healthcare and nonprofit portfolio. This role directly supervises maintenance technicians and ensures that all assigned properties are maintained in a safe, compliant, and operationally sound condition to support uninterrupted programmatic services. The Facilities Manager serves as a subject matter expert for building MEP systems, life safety, balancing in-house maintenance functions with vendor oversight to protect organizational assets, reduce risk, and support the organization’s mission. Facilities Operations & Maintenance Directs, implements and/or oversees preventive, corrective, and emergency maintenance across multiple healthcare and nonprofit facilities. Creates staffing plans, directly supervise maintenance technicians including scheduling, daily work assignments, training, performance management and setting and overseeing priorities Manage workforce planning to ensure adequate coverage across a geographically dispersed portfolio. Weekly review of all outstanding work order tickets to ensure work is being assigned and completed in a timely manner Ensure staff adhere to safety protocols, infection control requirements, and standard operating procedures. Facilitates & administers facilities management & operations policies, processes & procedures. Provide hands-on technical support and mentorship to maintenance staff as needed. Ensure continuous operation of critical building systems including HVAC, electrical, plumbing, medical support infrastructure (including log trackers for medical refrigeration), fire/life safety, and security systems. Conduct routine site inspections to identify deficiencies, deferred maintenance, and risk exposure. Coordinate rapid response to facilities issues that could impact client care, staff safety, or program delivery. Ensure response to work orders and service requests in a time manner, prioritizing tasks based on operational and safety needs. Perform routine maintenance, repairs and minor renovations Implements technology solutions (work order system, BAS systems, CCTV, card access overseeing implementation ensuring work meets established SLA’s Directs capital improvements Manages space requests for new staff including relocations and reporting space changes. Manages completion of Landlord work ensuring lease requirements are met Manages moves, relocations and decommissioning Responds to emerging facility and emergency issues Manages physical security including card access and security systems, ensuring uninterrupted service and proper staff and client access Respond to after-hours emergency calls from property managers and programs. Manages and oversees any assigned vehicle fleet, including vehicle assignments, usage tracking, maintenance coordination, compliance with organizational policies, and timely reporting of issues or incidents. Healthcare Compliance & Risk Management Support compliance with healthcare-related regulatory requirements and standards, including life safety, environmental health, and emergency preparedness. Participate in inspections, audits, and surveys, and ensure timely correction of identified deficiencies. Maintain documentation related to inspections, preventive maintenance, and corrective actions. Partner with Risk Management and Safety teams to identify, track, and mitigate facilities-related risks. Vendor & Contractor Oversight Negotiates & Manages vendors and contractors providing specialized services, inspections, and repairs. Manages Procurement & Contracting process for facility purchases ensuring compliance with procurement policies and appropriate approvals are in place in coordination with end users and Finance. Review scopes of work and ensure contractor performance aligns with healthcare safety, infection control, and compliance standards. Verify contractor credentials, insurance, and safety compliance before work begins. Budgeting & Asset Stewardship Completes annual capital budget projections based on site visits and assist in developing and managing facilities maintenance budgets for a multi-site portfolio. Reviews and monitors operating expenses, identifying efficiencies while ensuring patient safety and regulatory compliance are not compromised. Complete inspections, tracks building assets, equipment, and maintenance histories to support long-term capital planning. Communication & Stakeholder Coordination Serve as a primary facilities contact for site leadership and program teams. Communicate maintenance activities, service disruptions, and risk issues clearly and proactively. Escalate significant facilities risks, trends, or system failures to senior leadership promptly. Requirements Required Bachelor’s degree or equivalent experience in Facilities Management, Building Systems, or a related field. Minimum of 10 years of facilities management experience. At least 5 years of supervisory experience managing maintenance staff, contractors & vendors Knowledge of plumbing, electrical, HVAC, roofing, and other aspects of construction and renovation Working knowledge of healthcare building systems, life safety, and emergency response requirements. Strong understanding of safety, compliance, and risk management principles. Ability to read and interpret drawings, specifications, and technical documentation. Proficiency with computerized maintenance management systems (CMMS) and standard office software. Skilled in negotiating contracts Construction estimating & Capital planning Understands security systems including card access, burglary alarm & video surveillance Ability to prepare and manage staff and schedules Experience managing a geographically dispersed, multi-site portfolio. Must be willing to commute into Center City Philadelphia five days a week Skills & Competencies Mission-driven leadership and staff development Strong organizational and prioritization skills in a high-risk environment Practical problem-solving and sound decision-making Clear written and verbal communication Attention to detail with a compliance-focused mindset Ability to manage competing priorities across multiple locations About SSH Facilities SSH Facilities delivers reliable HVAC and facility maintenance services across Pennsylvania and the Mid-Atlantic. Our team helps clients maintain efficient, comfortable, and dependable building systems — supported by strong internal operations and a commitment to quality service.

Responsibilities

Oversee day-to-day facilities operations and maintenance across a multi-site healthcare and nonprofit portfolio. Manage maintenance technicians, vendors, and critical building systems to ensure safety, compliance, and uninterrupted service.