ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

General Requirements:

• General Building skills with basic facilities experience.
• Ability to instruct external contractors.
• Be able to work remotely and on own initiative.
• Ability to fault finding and problem-solve

ABOUT THE ROLE:

Days of Working: Monday, Tuesday, Wednesday, Thursday, Friday
Role Purpose:
The core function of the role is to be responsible for the delivery of planned and reactive maintenance and general PMs across several sites across the country. Carryout preventive maintenance on equipment; review and improve maintenance routines; carry out trouble shooting and repairs to equipment when failures occur. Installation and commissioning of new equipment as appropriate. Assist in the completion of small project works.

LIST OF DUTIES:

• Liaising with Facility Manager & Helpdesk team to carry out planned preventative maintenance on all equipment under our control as per the Plant CMMS / CAFM system (Daily, Weekly, Monthly, Annual)
• To carry out a range of technical duties to cover minor mechanical, and some general building fabric maintenance, which will consist of some general operative tasks.
• Proactively identify and remedy equipment maintenance issues, to maximise equipment uptime.
• Liaise with the service desk / supervisor and respond to all non-technical and technical queries in a timely manner to ensure conformance with the relevant Service Level Agreement
• To carry out fault finding and repairs to broken down equipment, contact and coordinate service engineers where external assistance is required.
• Responsible for complete of statutory PMs on time to meet client SLA’S.
• Report malfunctions of systems along with proposed solutions for improving system efficiencies
• Deal with staff, suppliers, visitors and contractors in a timely and courteous manner
• Ensure correct and safe use of hand and power tools on site and ensure that all equipment used on site is calibrated and certified/tested as required.
• Logging call outs for breakdowns on site
• Assist with Office Moves and Room Set-Ups to ensure smooth operation of workplace.
• Assist other departments when required.
• Provide support in the implementation of short- & long-term projects as required.
• Pursue continuous improvement, customer satisfaction & collaborate in a team environment.
• Ensure any training deemed necessary by your line manager is completed within the agreed timeframe.
• Regular updates of the fire register with relevant documentation.
• Working as part of the team, participate in the out of hours on call rota as required.

General Requirements:

• General Building skills with basic facilities experience.
• Ability to instruct external contractors.
• Be able to work remotely and on own initiative.
• Ability to fault finding and problem-solve.

Health & Safety:

• Ensure all health and safety policies and procedures are complied with in accordance with the company and client requirements.
• Foster a proactive approach to H&S & ensure work is always completed/managed to a high standard of safety.
• Carry out contractor inductions for contractors coming to site, issuing of work permits.
• Raising and closing out of Safety related issues (Hazcon System)

Helpdesk

• Log Helpdesk calls where required.
• Close out helpdesk calls for the site.