Facilities Ops Lead at JLL

George Town, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities Operations, Risk Management, Client Relationships, Leadership, Engineering Principles, Maintenance Program, Root Cause Analysis, Project Management, Cost Assessment, Health and Safety, Disaster Recovery, Vendor Management, Continuous Improvement, Technical Assessment, Team Management, Data Reporting

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for: Facilities Ops Lead Location: Bayan Lepas, Penang Ops Lead is responsible for implementing a comprehensive program (including both corrective and preventive activities) with a focus on continuous improvement and enhancing CPI/KPI deliverables with the application of Best Practices and wide range of engineering principles and practices to: Facilities Operations Implement SOP, BKM, ODP, RFC and performance measures to ensure accuracy of work methods and reliability of systems. Drive comprehensive Maintenance program to minimize maintenance, repair and replacement costs together with minimizing the risk of plant failure or interruption, with continuous quality improvement practices. Lead Incident Post-mortem with comprehensive Root Cause Analysis, aided with FMEA and other established tools, and drive corrective and preventive action plans. Interface directly with clients to identify and analyze critical needs, define problems and develop specifications for solution process. Plan and execute reliability improvement projects focused on new technology development, evaluation, and application to both existing and emerging risks. Ensure all Ops-AIDE and Critical Environment (CEM) requirements are met. Ensure all Reactive Maintenance is completed as per the agreed timeframes. Risk Management Implement comprehensive risk assessment including occupational health and safety, fire safety and essential services and environmental. Implement risk mitigation plans or interim solutions and liaise with customer for alignment. Ensure Risk Register updated timely. Assist in the development of guidelines and strategies to protect health and safety of staff and others and protect client reputations. Implement disaster recovery and business continuity plans as established. Ensure escalation procedures are updated and appraised for effective and efficient reporting including advice to client, account teams, Procurement and Vendor Management Develop Scope of Work for reliability improvement projects, incorporating feasibility, cost and risk assessment, and engage Procurement for commercial due diligence. Lead site verifications, SoW clarification and technical assessment, and ensure process due diligence in accordance with established supplier engagement guidelines and commercial process. Initiate Purchase Order Requests, stakeholder approvals, ensuring timely billing or invoicing and closure. Facilitate contractor performance management programs in accordance to defined CPI/KPI deliverables. Profitability/ Savings Initiatives: Implement initiatives and strategies for structural and sustainable cost savings and service improvement. Customer Service / Client Relationships: Evaluate service response time and analyze occupants’ service request trends and suggestions. Pro-actively develop and manage client or business unit relationships ensuring that the expected service levels are achieved. Lead by example and groom the team in achieving maximum client satisfaction level. Reporting: Ensure delivery of meaningful inputs across the functional in the development of monthly management reports. Ensure data integrity and accuracy of all information reported associated with Daily Shift Ops Report, Weekly MRM Report, Monthly Report, Risk Assessment, BAR, Maximo PM Closure and other imperative updates. Update the JLL dashboards and ensure that all reports and other relevant data is regularly updated. Leadership / Staff Management: Work closely with the JLL Management team to devise new and innovative methods of learning built around skill development, leadership and succession planning. Actively encourage an environment that supports teamwork, co-operation, inclusion and performance excellence. Coach for the team ensuring high staff morale, trust and work ethics. Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for: Minimum Bachelor’s degree in Mechanical/Electrical Engineering, with 3 - 5 years’ industrial experience in leading engineering initiatives. Semiconductor experience would be an added advantage. Knowledge of local occupational health and safety requirements, critical facilities and vendor management are also required for this role. If you have an understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) would be an added advantage. Location: On-site –Bayan Lepas, Malaysia JLL Privacy Notice JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

The Facilities Ops Lead is responsible for implementing a comprehensive program focused on continuous improvement and enhancing performance metrics. This includes managing facilities operations, risk assessments, and client relationships while ensuring compliance with safety and operational standards.