VACANCY DETAILS

A hands-on dual role, responsible for delivering all aspects of reception and facilities services duties to the highest standards. You will be welcoming visitors/clients, answering or referring enquiries to appropriate individuals within the firm.
You will provide excellent customer service to our clients as well as our personnel by performing the operations and duties which form the role. This includes, but is not limited to, the efficient and prompt answering of telephone calls, courteous interaction with visitors to our premises, arranging hospitality, meeting room management and event set ups, booking hotels, train and air travel tickets and completing general administrative duties as required, carrying out and array of reprographics works, contractor supervision, mail distribution and processing, updating and managing in-house spreadsheets/systems.

WHO WE ARE

You’ll be joining a national law firm that enjoys a strong reputation, made possible by our exceptional people – each chosen for their industry knowledge and passion for their field. We want to help you to reach your full potential, love the work you do and deliver the best results for your clients. It’s our goal to make you feel great about working with us, and we work hard to cultivate a culture that makes it easy for you to stay with us for many years.

THIS ROLE IS RIGHT FOR YOU IF:

You should be proactive and flexible in working both individually and as part of a team, with the ability to use initiative and prioritise a number of different projects effectively with an enthusiastic approach.
As part of the Facilities Team you will need brilliant attention to detail and have health and safety at the forefront of your mind, working to health and safety guidelines under the supervision of the Office & Facilities Manager (OFM).
Communication will be one of your strong points and you will be enthusiastic about delivering an excellent service, as well as a keen eye for attention to detail.
We expect you to be able to use your initiative, and be a forward-planner, anticipating your colleagues’ needs in advance wherever possible.
You will have good knowledge or Microsoft Word, Excel and Adobe Reader as well as basic IT skills in order to navigate yourself around our document management system.