Facilities & Technology Coordinator at William Paterson University

Wayne, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

73415.99

Posted On

12 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facilities management, Operations management, StarRez, Housing management, Budgeting, Project planning, Vendor management, Safety protocols, Emergency response, Inventory management, Staff training, Communication skills, Interpersonal skills, Organizational skills, Data management

Industry

Higher Education

Description

Thank you for your interest in working at William Paterson University. William Paterson University is a purpose-driven, proudly diverse community—designated as both a public Hispanic-Serving Institution and Minority-Serving Institution—committed to creating transformative academic, professional, and personal experiences as a powerhouse of progress. We foster a workplace that values growth, flexibility, and community, and we are recognized as a 2024 and 2025 Forbes’ Best Employers by State, 2025 Great College to Work For, and honored with the NJBIZ Empowering Women Award. Our 1,000 dedicated staff members enjoy competitive benefits, a four-day summer workweek, tuition support, and strong opportunities for internal promotion. Situated on a scenic suburban campus just 20 miles from New York City, WP offers a diverse, inclusive environment where your contributions fuel student success, economic and social mobility, and community engagement. Together, we empower our students through intentional, holistic support within flexible, innovative, and inclusive settings—preparing graduates to thrive professionally and personally, and to lead with a commitment to progress in New Jersey and beyond. The Residence Life Coordinator for Facilities and Technology is a full-time, 12-month, live-on professional position serving the Office of Residence Life. This position is supervised by the Associate Director for Operations and Facilities Management and ultimately reports to the Director of Residence Life. The RLC for Facilities and Technology, this position is generally responsible for overseeing work orders/repairs, renovations, and maintenance services to the residential facilities on campus. In addition, assists with operations related to occupancy management and safety and security within the residential community. Major Duties and Responsibilities Conducts regular inspections of all residence halls to ensure spaces are being effectively maintained. Assist in effectively planning, scheduling and evaluating preventative maintenance needs. Reviews and submits work orders to Physical Plant Operations (PPO) daily. Serves as the first point of contact for students, parents, staff and vendors regarding residential facilities related to operations and concerns. Oversees access management in the residence halls and maintain accurate inventory of all keys. Collaborates with PPO in response to all work orders submitted for the residence halls to help establish priorities related to resource management. This will be accomplished through regular meetings with designated PPO supervisors. Provides training and serve as resource for student staff related to facilities management. Partners with PPO and Residence Life Leadership to determine capital needs and improvements. Liaise with outside vendors and contractors, examples may include but not limited to laundry services, pest control and waste management to ensure scope of work is completed as agreed and in compliance with associated policies and standards. Maintains accurate facilities records, building floor plans and documentation of facilities-related incidents. Develops and administer a comprehensive plan for cyclical furniture replacement. Assists with health, safety and security protocols, including inspections, building access and emergency procedures. Ensures accurate data and efficient work flows within the StarRez Housing Management System related to position responsibilities. Coordinates room inspection processes and procedures to ensure that all residential spaces are prepared and ready for occupancy throughout the housing cycle. Assists the Associate Director with the development and implementation of departmental processes and procedures via the StarRez housing portal. Collaborates with Associate Director to process damage charges in StarRez. Provides training and serves as a resource for Residence Life student staff related to StarRez. Identifies opportunities for process improvements to enhance efficiency and improve residential student experience. Attends weekly staff meetings and regular one on one supervision meetings. Participates in nightly on-call rotation as second-tier support for graduate staff; respond to crisis situations on campus, as needed. Complies with all university employee related reporting requirements, procedures and trainings. Participates in person for critical Student Development events, including (but not limited to) Division Meetings, Orientation, Admissions Events, Tailgating, Homecoming, Residence Life Training, Move-in, Housing Selection, Student Staff Selection, Move-out, etc. Other assignments as needed and appropriate for the position. Responsibilities listed are subject to change as department, division and university goals, needs and priorities shift. Education and Experience Bachelor’s Required; Master’s Preferred in Higher Education, Organizational Leadership, Business Administration or related field. Minimum of two years professional or graduate experience in residence life, student activities, or another major functional area of student affairs. Live full-time in assigned campus apartment and work from assigned on campus office in residence hall. Regular evening and some weekend work is required; this position is considered essential and may require reporting to work when weather or other emergency conditions exist. Holiday coverage may be required as part of on-call responsibilities. Competencies/Skills Required Work evenings and weekends as needed; this positions requires you to periodically work early mornings, into evenings and on weekends, as necessary, especially during student training and hall preparation periods. Interest in and understanding of housing/residence life programs. Excellent written and oral communication skills. Strong interpersonal and human relations skills. Effective organizational, planning and budgeting skills. Ability to collaborate with professional, paraprofessional and administrative staff. Appreciation for the mission and values of William Paterson University. Computer literacy related to housing management software, preferably previous experience with StarRez. Other Information This description indicates the general nature and level of work performed by employees in the above job. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Starting Salary - AFT Range 21 - $63,833.23 - $73,415.99 This position may be eligible for a comprehensive benefits package, which includes health and dental insurance and retirement plans. To learn more, please visit: BENEFITS FOR PROFESSIONAL STAFF (AFT) Invitation to apply Interested candidates will be prompted to complete an application and submit a cover letter and resume/CV. Submission of all documents listed is required for consideration and all documents should be uploaded where prompted to upload your resume/cv. General questions related to this application process, please contact humanresources@wpunj.edu. Please include with your inquiry the Job Requisition number beginning with R as well as the job title and department. Salary Range: Please see posting Total Rewards and Benefits: Click here to view the total rewards of working at WP William Paterson University is committed to protecting your privacy and will not sell your personal information. EEO Statement William Paterson University is dedicated to providing equal opportunities and equal access to all individuals regardless of race or ethnicity, sex/gender (including pregnancy), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, civil union status, familial status, religion, national origin or citizenship, military service status, or any other category protected by law. William Paterson University does not discriminate on the basis of any category stated above or as prohibited by applicable law. Individuals from historically underrepresented backgrounds are encouraged to apply. For more information, visit University Facts William Paterson University is the third most diverse public university in New Jersey. As a longstanding member of the Hispanic Association of Colleges and Universities (HACU), we have been designated by the US Department of Education as a Hispanic-Serving Institution. William Paterson University is also proud to be designated as a NASA MSI (Minority Serving Institution). The University offers more than 250 undergraduate and graduate academic programs that range from liberal arts and sciences to pre-professional and professional programs; it enrolls over 9,000 students from across the country and from over 40 nations. The University is situated on a beautiful, 380-acre suburban campus in Wayne, New Jersey, just twenty miles west of New York City. If you didn't find an opportunity that you'd like to apply to, or are just in a hurry, you can just drop off your resume and contact information.

Responsibilities

The Facilities & Technology Coordinator oversees maintenance, renovations, and work orders for residential facilities while managing occupancy and safety operations. This role also serves as a primary liaison for vendors and provides training to student staff on facilities and housing management systems.