At Havenly Brands, we’ve become the #1 interior design service in the country by making beautiful, inspiring, and livable homes accessible to everyone. Combining innovative designer services with best-in-class home furnishings brands—Havenly, Interior Define, Burrow, The Inside, St. Frank, and The Citizenry—we’re creating a premier destination for personal, attainable design. Join us as we continue to grow and redefine what it means to love your home.
We’re looking for an experienced Facilities Manager to oversee and maintain our network of 22 retail stores and 1 corporate office, ensuring each location operates efficiently, safely, and in alignment with brand standards. This role is a mix of strategic planning and hands-on problem-solving—perfect for someone who thrives on variety, ownership, and operational excellence.
This is a full-time, in-person role based at our NoMad office in NYC. Candidates must be willing to come into the office 5 days per week.

QUALIFICATIONS

• 5+ years of facilities or property management experience, ideally in a multi-location retail environment.
• Proven experience managing vendors, maintenance schedules, and facilities budgets.
• Strong organizational, problem-solving, and communication skills.
• Ability to travel to retail locations as needed .

• Own day-to-day facilities operations across all retail and office locations, including HVAC, lighting, plumbing, janitorial, and general upkeep.
• Develop and maintain preventive maintenance schedules and emergency response procedures.
• Serve as the primary point of contact for all facilities-related inquiries, issues, and escalations.
• Source, negotiate, and manage service providers across markets (cleaning, security, maintenance, repairs, etc.).
• Manage contract renewals and oversee vendor compliance with safety, insurance, and regulatory requirements.
• Lead planning and execution of minor renovations, repairs, and upgrades.
• Collaborate with retail design and operations teams to ensure facilities reflect brand standards and support exceptional customer experiences.
• Maintain facility condition assessments and a long-term maintenance roadmap.
• Develop and manage annual facilities budget; track spend against budget and identify cost-saving opportunities.
• Ensure all retail and office locations comply with local building codes, safety regulations, and accessibility standards.
• Lead emergency preparedness efforts and serve as safety coordinator for facilities-related protocols.
• Partner with HR and legal teams as needed to ensure workplace safety and compliance.
• Manage facilities projects from planning through execution, including communication with cross-functional teams and local store staff.