Facility Administration and Programs Support Officer at Hume City Council

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

83714.0

Posted On

06 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Planning, Program Development, Program Delivery, Community Engagement, Administrative Support, Customer Service, System Maintenance, Booking System Management, Accounting Processes, Policy Development, Procedure Implementation, Stakeholder Relations, Time Management, Organization, Inclusion

Industry

Government Administration

Description

Job Description Permanent Full Time $83,714 per annum plus superannuation Join the City Lifestyle team Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. The role involves supporting the planning, development, and delivery of neighbourhood house programs and activities at the Homestead Community and Learning Centre, while also providing high-level administrative support and delivering professional, timely customer service to both the public and internal stakeholders in line with performance standards and service expectations. What you’ll be doing: Plan and deliver community programs, projects and activities in the Homestead Community and Learning Centre based on current and emerging community needs, and in accordance with Council’s community vision and funding obligations. Develop and implement innovative and flexible programs that foster engagement and inclusion of our whole community. Manage and maintain appropriate systems to ensure effective and efficient day-to-day administration of programs. Supporting administration of the Centre’s booking system (Bookable), including point of contact enquiries, maintenance of the booking system and administration of accounting processes. Ensure effective and efficient day-to-day operation of the Homestead Community and Learning Centre as per the Operations Manual. The skills and experience you’ll bring to the role: Demonstrated ability to plan, develop and/or implement neighbourhood house programs or similar. Demonstrated high level administrative and customer service skills. Demonstrated ability to achieve objectives within set timeframes, set priorities, plan, and organise own work. Demonstrated ability to provide support and input to the development, implementation and evaluation of policies, procedures, processes, and systems. Proven ability in developing and maintaining effective working relationships, which may occasionally be complex with internal and external stakeholders and staff from diverse backgrounds and cultures. Required Certifications & Qualifications: Relevant qualification in Community Services or Community Development and/or considerable administration and/or program delivery experience in the community sector. Why Hume City Council? A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values: We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn. We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected. We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will. All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do. We offer a competitive salary package, professional development opportunities, and a supportive work environment. A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply. All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. Additional Information Position Description

Responsibilities

The role involves supporting the planning, development, and delivery of neighbourhood house programs and activities at the Homestead Community and Learning Centre, while also providing high-level administrative support and timely customer service. Responsibilities include planning and delivering community programs, managing administrative systems like the booking system, and ensuring efficient day-to-day operation of the Centre.