ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Position title: Facilities & Administration Team Leader
Status: Full Time, Permanent
Classification: SCHADS 4
Direct reports: 3
Reports to: Centre Manager
Location: Fairhaven (Eagle heights), Qld
Why this role matters:
The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.
About the role:
This role supports the daily operations of the Gold Coast AOD Service (Fairhaven), encompassing administration, catering, groundskeeping, maintenance, and coordination of volunteers.
The aim is to ensure the Centre functions efficiently and effectively, enhancing services across the Division and providing a safe, supportive environment for individuals affected by alcohol and drug dependency—all in alignment with the mission of The Salvation Army (TSA).
How You Will Make an Impact:

Operational Administration

• Assist the Centre Manager with overseeing all operational and financial aspects of the Centre, including:
• Managing property-related needs across all services within the Centre
• Coordinating and maintaining Centre vehicle use
• Handling cash and banking duties as required
• Support the development of Business Operations staff and volunteers through mentoring, training, coaching, and empowerment to fulfill their roles and align with TSA’s mission
• Provide human resources and work health & safety (WH&S) support
• Uphold TSA’s values and mission, fostering a culture of continuous improvement and innovation in service delivery
• Participate in the recruitment, supervision, development, and performance appraisal of staff

Record Management

• Maintain and archive manual and digital records in accordance with TSA and legal standards

Ensure all documentation is accurate, up-to-date, and compliant with regulatory and organizational requirements.

What You Will Bring:

• Minimum Certificate IV in Management, Finance, or a related discipline, with experience in rehabilitation or similar social services environments—or a relevant tertiary qualification with applicable experience
• Qualifications or substantial experience in rehabilitation or other social support contexts
• Ability to work effectively with people from diverse cultural and religious backgrounds
• Strong interpersonal and communication skills, particularly in working with individuals exhibiting challenging behaviours

What we offer:

The Salvos offer eligible employee’s a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us:
The Salvation Army (Salvos) is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How to apply:
Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role’s requirements. Together, we can create lasting change and build a more inclusive and compassionate community.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

Please refer the Job description for details