JOB DESCRIPTION AND POSITION REQUIREMENTS

A Student Facility Attendant employed with Penn State Campus Recreation is responsible for the overall health, safety and welfare of those using Campus Recreation facilities. Under direction of the Assistant Director of Facilities and Operations, Coordinator for Facilities and Operations, and Student Building Supervisor, the Facility Attendant acts as the attendant on duty during operational hours and is considered an extension of the facility management.

A Facility Attendant’s job duties include:

• Create the “First Impression” for the Campus Recreation facilities.
• Open and close program areas within Campus Recreation buildings, contact appropriate personnel for troubleshooting issues, and provide participants of the facility with information on all program areas or direct them to the appropriate areas.
• Greet and check for proper identification of all guests via Fusion facility management software.
• Answer telephones, issue equipment, complete routine building checks, and enforce facility usage guidelines and procedures.
• Assist in safety, security, and risk management protocol for facilities. Assist in event set up and tear down.
• Spot clean facility/fitness equipment as needed and put away any equipment left out by guests.
• Perform scheduled room checks and counts.
• Attend staff meetings, and maintain professionalism at all times, either while assisting members or attending to other work tasks.
• Will provide backup to facility access staff when necessary. Individuals will also provide coverage when needed for special events that go beyond normal operation hours.

Facility Attendants must be a student at Penn State University and possess the ability to multi-task in a fast-paced environment with excellent interpersonal skills. Must be a team player, willing to cover or trade shifts when necessary. Ability to recognize and identify unruly patrons or unsafe behaviors. Must be able to work days, evenings, and weekends as necessary. CPR/First Aid/AED certification preferred. Must be able to lift up to 45 pounds with or without accommodation.
Facility Attendants will be required to attend training in August during Welcome Week, which may be in person or virtual.
Campus Recreation is a department within Student Affairs that provides fitness, wellbeing, and recreational programs to the campus community through the operation and administration of the Intramural Building, the McCoy Natatorium, the 700-acre Stone Valley Outdoor Recreation Area, a Tennis Center including six clay courts and four indoor courts, the White Building, Outdoor Adventures, Aquatic Programs, Club Sports, Fitness and Wellbeing Programs, and Intramural Sports.

• Create the “First Impression” for the Campus Recreation facilities.
• Open and close program areas within Campus Recreation buildings, contact appropriate personnel for troubleshooting issues, and provide participants of the facility with information on all program areas or direct them to the appropriate areas.
• Greet and check for proper identification of all guests via Fusion facility management software.
• Answer telephones, issue equipment, complete routine building checks, and enforce facility usage guidelines and procedures.
• Assist in safety, security, and risk management protocol for facilities. Assist in event set up and tear down.
• Spot clean facility/fitness equipment as needed and put away any equipment left out by guests.
• Perform scheduled room checks and counts.
• Attend staff meetings, and maintain professionalism at all times, either while assisting members or attending to other work tasks.
• Will provide backup to facility access staff when necessary. Individuals will also provide coverage when needed for special events that go beyond normal operation hours