Facility Compliance and Operations Specialist (SSRO) at Qualfon Philippines Incorporated

Harlingen, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compliance, Security, Communication, Attention To Detail, CCTV, Door Access System, Data Card System, Adobe Photoshop, Guard Force Management, Incident Reporting, Salesforce, Security Awareness Training, Clean Desk Policy, Monitoring, Fire Alarm Testing, Smoke Detector Testing

Industry

Outsourcing and Offshoring Consulting

Description

Overview We are looking for an experienced compliance security specialist to be responsible for and monitor client data security within dedicated secure call center space as required by the specified client. This position will require excellent communication skills and a great attention to detail. EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. If you would like to fill out a Voluntary Self-Identification of Disability Form, please visit us at Qualfon.com/join-us - https://qualfon.com/join-us/ Responsibilities Work closely with the Program Administrator and Operations Monitor behavior of individuals within the secure area Respond to Security events, such as alarms or behavior contrary to Client or QSI requirements Perform Client Reporting Escalate Incidents when needed Write up incident reports for security issues Send monthly reports to client Grant/Remove access requests to secured floor. Enter all visitors to secured floor into Salesforce calendar Complete all required tasks in Checklist, including but not limited to Monitoring of Cameras Fire Alarm and Smoke Detector testing Password Maintenance Visitor Process Assure security awareness training for involved employees is conducted in accordance with client expectations Maintain access logs, records and list of designated management with access rights to each Enforce the Clean Desk and No Pens/No Paper requirements within the secure area Qualifications Highschool Diploma or equivalent Minimum 1 year of experience Efficient in Microsoft Suite Must have knowledge in CCTV equipment and monitoring Must have knowledge in Door Access System Must have knowledge in Data Card system for ID Production and Adobe Photoshop Must have knowledge in guard force management Must have good communication skills Must have knowledge in sending reports

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Responsibilities

The Facility Compliance and Operations Specialist will monitor client data security within a secure call center and respond to security events. Responsibilities include incident reporting, access management, and ensuring compliance with client requirements.