ABOUT US

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com .

SUMMARY

Facility Operations is core to our Success. The Facility Manager III is “THE OWNER OF THE HOUSE”. Focused on owning and driving all activity occurring in your building(s) and ensuring facilities are operated safely, cost effectively, and efficiently as per the operating parameters of the Statement of Work and management in our client contract. This role will be visible on facility sites (as agreed upon with clients and managers) and will be the primary BGIS representative for day-to-day contact with the client and the tenants for performance of the contract.
This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

OCCUPANT EXPERIENCE:

• Liaison with Client and Tenant on day-to-day facility management activities
• Elevate the overall occupant experience by creating a welcoming and productive environment.
• Foster open lines of communication with occupants to address their needs and concerns promptly.
• Implement initiatives to enhance occupant satisfaction, comfort, and well-being.
• Promote a culture of collaboration and positivity within the facility.

KNOWLEDGE & SKILLS

• Five to ten years’ experience in a property/facility management environment
• Excellent people management skills
• Self-starter, willing to learn, able to work independently
• Excellent business management/development skills
• Excellent at planning and organising
• Strong negotiation skills
• Knowledge of building standards and requirements
• Strong analytical and problem solving skills
• Superior communication and facilitation skills required to advise and influence the client
• Strong computer skills
• Strong customer focus
• Strong technical knowledge
• Ability to multitask and meet strict deadlines under pressure

VENDOR MANAGEMENT AND ACCOUNTABILITY:

• With Support from the BGIS Strategic Sourcing and Vendor Management Leadership – follow BGIS Vendor Performance and Relationship Management Program protocols
• Establish and maintain relationships with vendors and service providers.
• Monitor and communicate vendor performance and compliance with contractual obligations.
• Manage vendor relationships to optimize service delivery and efficiency.

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

• On account operational leadership,
• Facility Management Office roles to support accounts,
• Project Management roles to lead and execute projects