ABOUT MAKE SPACE STORAGE – WHO ARE WE?

Make Space Storage (www.makespacestorage.ca) is a well-known storage company that operates in Canada. We are a national storage company with over 55+ locations across all provinces, from British Columbia to Quebec. We have a proven record in storage operations and offer various solutions to meet your personal or business needs. Our options include traditional, portable storage, parking, Boat & RV, and we are willing to work with you to find a solution for unique storage requirements.

JOB DESCRIPTION – WHO WE ARE LOOKING FOR TO JOIN THE TEAM:

We are seeking a Full-Time Facility Manager for our Windsor Self-Storage Facility to become a part of our team! You will be the first point of contact for customers, you will be responsible for customer service, administration, facility, and yard maintenance. You will be reporting directly to the General Manager. The ideal candidate should possess excellent communication, organizational and computer skills to help grow our business. The ideal candidate should be comfortable working independently and should take the initiative to inspect the facility and the property to ensure that the buildings, customer property, and facilities are in working order and monitored. You will also be responsible for maintaining the property, including snow removal in the winter and landscaping in the summer. The Windsor facility offers boat, RV, portable and traditional storage solutions on this site.

QUALIFICATIONS:

• Proficient with computers and systems, MS Office, Excel, and Outlook.
• Ability to learn new systems, tech-savvy considered an asset.
• Excellent communication skills, both verbal and written
• Outstanding Customer Service, able to build rapport with business partners and clients.
• Problem Solving abilities, looks for solutions.
• Proven ability to work independently and take the initiative.
• Property maintenance experience is considered an asset.
• Ability to multitask, organize and prioritize work requirements.
• Stays motivated and works well independently.
• Optimistic and positive attitude
• A driver’s License (Required) abstract will be requested.
  Work Schedule: Tuesday to Saturday
  Job Types: Full-time, Permanent
  Pay: $45,000.00-$50,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off

Application question(s):

• Are you willing to work on Saturdays?

Experience:

• Customer service: 2 years (required)
• Property management: 2 years (required)

Work Location: In perso

• Maintain and build positive customer service with clients, vendors, and service providers.
• Routinely inspect the entire facility for cleanliness, security breaches and maintenance requirements for the yard, infrastructure, and equipment.
• Seasonal Landscaping includes snow removal, lawn maintenance and driveway maintenance.
• Answer the phones, emails, and customer enquiries in a professional and courteous manner.
• Following up with clients as needed and directing them to the appropriate department if necessary.
• Dispatching and working with logistics partners to move containers for clients.
• Be creative in supporting customers with their storage and moving solutions.
• Working with other departments, collaborating using MS Teams, Email and Phone.
• Taking payment from clients and helping with onsite access.
• Moving in and out schedules for storage units, cleaning and maintaining units between clients.
• Looking for ways to engage with the community to promote and grow business.
• Perform other duties as required by management.