Manages contractual relationships and works with the Client’s Representative to assure excellent service delivery to Client’s locations; reviews and monitors performance in line with agreed KPI or SLA.
Coordinate client performance reviews against agreed outputs on a monthly basis.
Accountable for the financial performance of site service delivery.
Ensure that essential site soft and hard services PPM and remedial works are completed.
Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non-critical systems and equipment are properly maintained.
Manage suppliers and service providers supporting site operations.
Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.
Responsibilities
Manages contractual relationships and works with the Client’s Representative to assure excellent service delivery to Client’s locations; reviews and monitors performance in line with agreed KPI or SLA.
Coordinate client performance reviews against agreed outputs on a monthly basis.
Accountable for the financial performance of site service delivery.
Ensure that essential site soft and hard services PPM and remedial works are completed.
Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&E, HVAC) and non-critical systems and equipment are properly maintained.
Manage suppliers and service providers supporting site operations.
Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.
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