JOB SUMMARY

The Facility Operations Manager is to oversee and manage operations across multiple estates. The ideal candidate will be responsible for ensuring the seamless daily operations of our facilities, enhancing client satisfaction, and fostering a safe and efficient working environment.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 5 years

REQUIREMENTS:

• Bachelor’s degree in Facility Management, Business Administration, Real Estate Management, or a related field.
• Minimum of 5 years of experience in facility operations management, preferably in the real estate sector.
• Proven experience managing multiple sites and leading teams effectively.
• Strong financial acumen, including budget management and cost analysis.
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills to work effectively with clients, team members, and stakeholders.
• Knowledge of relevant industry regulations, health and safety standards, and building systems (HVAC, electrical, plumbing, etc.).
• Some sales or marketing skills will be preferred but not required.

RESPONSIBILITIES:

• Operational Management: Oversee the daily operations of multiple estates, ensuring compliance with company standards and regulatory requirements.
• Coordinate and manage all facilities services, including maintenance, security, and janitorial services.
• Team Leadership: Lead and develop a team of facility staff including maintenance technicians, custodial workers, and administrative support personnel.
• Provide training, guidance, and support to ensure optimal performance and professional growth.
• Budget Management: Develop and manage budgets for each facility, monitor expenses, and implement cost-control measures to remain within financial targets.
• Performance Optimization: Monitor and analyze facility performance metrics to identify areas for improvement.
• Implement best practices and innovative solutions to enhance efficiency and effectiveness of operations.
• Client Relations: Serve as the primary point of contact for clients regarding operational matters.
• Build and maintain strong relationships with clients to ensure satisfaction and address any concerns promptly.
• Safety and Compliance: Ensure all operations comply with safety regulations and company policies.
• Conduct regular inspections and audits to identify risks and implement corrective actions.
• Vendor Management: Source and manage relationships with third-party vendors and contractors.
• Negotiate contracts and evaluate service delivery to ensure quality and cost-effectiveness.Sustainability Initiatives: Advocate for and implement green practices and sustainability initiatives across facilities to reduce environmental impact.

The Facility Operations Manager is to oversee and manage operations across multiple estates. The ideal candidate will be responsible for ensuring the seamless daily operations of our facilities, enhancing client satisfaction, and fostering a safe and efficient working environment.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 5 year