Facilty Manager | Ferry at Serco Plc

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

32000.0

Posted On

27 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facility Management, Health and Safety, Service Delivery, Staff Engagement, Financial Performance, Cost Control, Revenue Generation, Customer Service Excellence, Leadership, Team Development, Performance Measurement, KPI Development, Data Analysis, Relationship Building, Problem Solving

Industry

Facilities Services

Description

Location: Ferry Leisure Centre Job type: Permanent/Full time Working Hours: 40 hours per week to cover a mixture of early, late & weekend shifts Salary: £32,000 + Excellent benefits Here at More Leisure Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Facility Manager to join our centre. As Facility Manager, you will lead, manage and be responsible for the health and safety, service delivery, staff engagement and overall financial performance including robust cost control and revenue generation of Ferry Leisure Centre. Your main responsibilities: Conduct regular reviews of plans, monitoring and taking action to ensure business targets are met, including submitting accurate and timely reports to the appropriate line management. Implement rigorous processes for performance and measurement utilising and/or developing the appropriate suite of KPI’s and using the data to drive decision making and contract improvements. Lead customer service excellence and a continuous improvement culture, using data to drive improvement. Provide leadership and management to the site, such that all employees understand and adopt the strategy and plans and are motivated to achieve their objectives in a timely and professional manner. Recruit, motivate and develop a team to deliver the goals and aspirations of Serco. Ensure effective financial management is in place to achieve profit and cash targets meeting corporate and legal requirements, being flexible and pro-active in your approach enabling improvement where possible. What you’ll need to do the role You will have previous experience as a Facility Manager or similar within leisure, with the ability to implement the strategy devised by the Oxford Senior Management team underpinning good decisions, that maximize its effectiveness. Proven experience using a range of influencing processes to build commitment to changes required for long-term outcomes. Identifying, building, and maintaining mutually beneficial long-term relationships internally & externally to deliver business success. Ability to simplify complex situations and data and spot the underlying key issues. It’s desirable that you hold a National Pool Lifeguard / First Aid qualification, however training can be provided. If you feel you meet the above criteria and are looking for a new challenge, please apply now. Why Join us Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career. Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work. What we offer Free membership at the Centre plus heavily discounted use of classes and facilities. Free safeguarding training and DBS check Excellent Development and Training Opportunities 6% employer matched pension contribution 21 days annual leave + Public Holidays (Pro rata for part time) Life assurance up to 2x base salary For all Leisure benefits - Employee Benefits (moreleisure.com) #leisurejobs . Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate. *Google Chrome is the preferred browser to access Serco careers website*

Responsibilities

As Facility Manager, you will lead and manage the health and safety, service delivery, staff engagement, and overall financial performance of Ferry Leisure Centre. You will conduct regular reviews of plans and implement processes for performance measurement to ensure business targets are met.