Factory IT Service Delivery Specialist - Cheonan-si at Hitachi

Cheonan-si, Chungcheongnam-Do, South Korea -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Service Delivery, Infrastructure Support, Project Management, Cybersecurity Operational Management, IT Budgeting, Network Connectivity, Stakeholder Management, Process Improvement, ITIL 4, Lean 6 Sigma, Agile PM, COBIT, SAP S4Hana, Microsoft Azure, ServiceNow, English Communication

Industry

Utilities

Description

Location: Cheonan-si, Chungcheongnam-do, Republic of Korea Job ID: R0129972 Date Posted: 2026-05-18 Company Name: HITACHI ENERGY KOREA LTD. Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: The opportunity Hitachi Energy serves customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact on our communities and society. How you’ll make an impact You will lead the Site IT team/ resources in the factory or Hitachi Energy site, act as a point of contact for IT supplier and CDC teams for IT related topics also ensure the Ticket Mgt, Ticket Triage and Escalation. You will provide Infrastructure support/ delivery onsite also maintain governance and security onsite, collect and manage the demand business requirements for factory / office. You will provide IT Build project management, provide a first line support and governance for applications also ensure OT Asset IT/OT Cybersecurity operational management and ensure first response for Cybersecurity emergencies. You will plan and manage factory/ site IT Budget and cost control, ensure machine connectivity with network core switches and manage vendor coordination and network connectivity. (PLC programming out of scope) You will ensure access to relevant applications for the factory or Hitachi Energy site, ensures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed also guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee. You will Work Onsite to the site or factory your assigned to full time during working week (5days a week). You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background You hold a bachelor’s degree in computer science or engineering preferred, or 10+ years of experience in Information Systems. Required with 5+years prior experience in IT, 2 years of experience in project management of complex global projects. Experience in process management, business process improvement, business process management, or value stream mapping. Experience with manufacturing operations methods, processes, and change management is an advantage. Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge. Flexibility to manage multiple shifts of IT resources in a factory environment. Tools experience as such MS Office Products-Excel, Word, SharePoint, Teams, Outlook, SNOW Service Now Enterprise IT Management Platform, Microsoft DevOps, Microsoft Azure, SAP S4Hana and Information/Data & Analytics/Business Intelligence. Methodologies of this role: ITIL 4 Preferred, L6S Lean 6 Sigma Certified, PM/Agile PM and COBIT. Fluent English communication skills & good local language skills of the major country of responsibility. More about us Hitachi Energy Korea have been awarded the following honor [Best Practice in Remote Work Implementation (2021.02), Great Place To Work (2023.06), Best Work places for Senior Employees/Women (2024.11) Etc.] We also offering a several range of benefit programs, such as below Congratulatory & Condolence Support Meal Allowance Program Group-Term Life Insurance Appreciation and Recognition Program Medical Check-up (including one additional family member) Flexible Working hours Remote Work Self-Development Program Are you interested in our company? Welcome to Apply! If you have any questions regarding our opening position, please don’t hesitate to contact Talent Acquisition Team via email (kr-recruiting@hitachienergy.com). Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.

Responsibilities

Lead the site IT team and act as the primary point of contact for IT suppliers and CDC teams to ensure effective ticket management and infrastructure delivery. Manage IT build projects, cybersecurity operational management for IT/OT assets, and oversee the factory IT budget and network connectivity.