The Role

The Faculty Assistant will provide a broad range of administrative support, including as course administrator for all departmental teaching on degree and other programmes. The postholder will provide assistance to assigned faculty, including diary management, whilst working closely with members of the administrative team. You will work within and outside the department to provide a high-quality experience to students, faculty and staff.

Please note, during the probation period this role will require full on-site attendance. Thereafter, this role will be based on-campus 3 days per week.

Main Responsibilities

• High-quality support service provided to all stakeholders (faculty members, Subject Area Manager, colleagues, students and external stakeholders)
• Timely and accurate production of high-quality materials.
• Up-to-date diary management.
• Timely response to and resolution of enquiries, requests and issues.
• Accuracy and integrity of data in business systems.
• Development of relationships within and outside the team, and positive feedback from colleagues.
• Compliance with processes, procedures and standards.
• Accuracy of financial records.
• Contributions to process reviews and operational improvements.
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