Who we are looking for

• A confident IT user, competent in use of databases, spreadsheets, as well as Microsoft Excel, Word, Outlook and PowerPoint.
• Excellent interpersonal and written and verbal communication skills.
• Commitment to providing an outstanding level of customer service.
• Exceptional attention to detail and excellent time management skills.
• Skilled in handling a busy workload, prioritising multiple deadlines, and demonstrating a proven ability to use initiative.
• Proven ability to have successful interactions with individuals at all levels: experience of working with senior executives, support staff, as well as working within a team

PLEASE NOTE, DURING THE PROBATION PERIOD THIS ROLE WILL REQUIRE FULL ON-SITE ATTENDANCE. THEREAFTER, THIS ROLE WILL BE BASED ON-CAMPUS 2 DAYS PER WEEK.

Main Responsibilities

• Provide timely and accurate administrative support for all Degree Education and PhD courses offered by the department.
• Liaise with the Central Services team and Programme Offices to ensure efficient and accurate processing of grades, the administration of elective course examinations and all other elements of assessment.
• Coordinate all areas of course administration including organising room bookings, catering and events, organising of speakers, gifts, catering.
• Provide secretarial support for assigned faculty members and academic visitors utilising office systems and Microsoft Office.
• Diary Management, scheduling meetings and making travel arrangements for faculty members and visitors.
• Responsible for organising events, such as the annual Recruitment and Research Seminars as well as providing administrative support for Academic conferences.
• Liaise across the School to ensure the smooth delivery of activities, enabling an excellent student and stakeholder experience.

Who we are looking for

• A confident IT user, competent in use of databases, spreadsheets, as well as Microsoft Excel, Word, Outlook and PowerPoint.
• Excellent interpersonal and written and verbal communication skills.
• Commitment to providing an outstanding level of customer service.
• Exceptional attention to detail and excellent time management skills.
• Skilled in handling a busy workload, prioritising multiple deadlines, and demonstrating a proven ability to use initiative.
• Proven ability to have successful interactions with individuals at all levels: experience of working with senior executives, support staff, as well as working within a team.

What you can expect from us

• Generous annual leave of 27 days PLUS extra between Christmas and New Year!
• Automatic enrolment to a fantastic workplace pension scheme
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.
For this role specifically, you will be expected to be on campus 5 days per week during the probation period thereafter will be 2 days per week on campus, plus business needs.
We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work