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ABOUT THE ROLE

Do you have the strategic insight and leadership experience to shape academic staff related operations in a world-class academic environment?
We are seeking a Faculty Operations Manager to support our four academic departments and lead the Dean’s Office EA team, helping to improve consistency, streamline processes, and enhance the support provided to academic leadership, including the Vice Dean (Research and Faculty) and Vice Dean (Education). You will play a key role in embedding operational excellence while championing autonomy and collaboration across the Business School.

WHAT YOU WOULD BE DOING

In this role, you will provide strategic and operational leadership across departmental and central faculty support functions. You will support Department Operations Officers in academic departments, helping ensure processes are consistent where needed but flexible to local context.
You will lead the Dean’s Office EA team, ensuring high-quality support to the Senior Leadership team, while also acting as a key liaison between academic and professional services. You will collaborate with HR, Finance, and senior academic leadership to reduce complexity, support change initiatives, and improve service delivery.
You will also work closely with the Vice Dean (Research and Faculty) on faculty-related processes such as promotions, probations and the PRC, helping to ensure they are well coordinated and professionally delivered.