Description
The Faculty Practice Coordinator performs a variety of tasks including providing excellent customer/patient services via phone and in person; insurance verification and enters patient information into epic system.

Responsibilities

• Provide clerical, reception and telephone support
• Manage faculty practice appointments, schedule patients for providers, check in and check out
• Collect patient demographics and insurance information and enter into Epic system
• Verify patient’s insurance coverage prior to patient’s appointment and advise patient of any insurance referrals needed
• Acquire insurance authorizations if required
• Prepare and collect completed new patient forms, scan all documents and upload to EMR
• Collect patient copayments/coinsurance/deductible/account balance, post in the system, and prepare TOS deposits for Sinai Central
• May initiate reminder calls for next day appointments
• May act as liaison with other administrative staff to address patient concerns or other coverage and billing issues
• Review all visit related information in the system for charge accuracy
• Perform other related duties as assigned

Qualifications

• High School Diploma/GED
• Knowledge of Medicaid, Medicare and commercial insurance billing and ICD/CPT codes for psychiatry services preferred.
• 2-4 years administrative experience in health care practice environment
• Experience in appointment scheduling, insurance verification, patient check in/out, registration, work queue, collecting copays, obtaining authorizations.

• Provide clerical, reception and telephone support
• Manage faculty practice appointments, schedule patients for providers, check in and check out
• Collect patient demographics and insurance information and enter into Epic system
• Verify patient’s insurance coverage prior to patient’s appointment and advise patient of any insurance referrals needed
• Acquire insurance authorizations if required
• Prepare and collect completed new patient forms, scan all documents and upload to EMR
• Collect patient copayments/coinsurance/deductible/account balance, post in the system, and prepare TOS deposits for Sinai Central
• May initiate reminder calls for next day appointments
• May act as liaison with other administrative staff to address patient concerns or other coverage and billing issues
• Review all visit related information in the system for charge accuracy
• Perform other related duties as assigne