QUALIFICATIONS

• Diploma in Human Resources Management is required;
• Two years of recent related experience;
• Ability to problem-solve, resolve concerns and escalate conflicts appropriately;
• Strong attention to detail;
• Exceptional customer service skills;
• Interpersonal skills, with the ability to build rapport with a diverse group of individuals.
• Ability to prioritize and organize in a fast-paced, high-volume environment;
• Able to maintain a high level of confidentiality;
• Able to work independently and take initiative as well as perform effectively as a member of a team;
• Oral and written competency in both official languages (French and English) is required;
• Strong computer skills, with experience with Google Suite, Zoom, Word, Excel, email, tracking systems, etc.; and
• Ability to work fluently (verbal and written) in both official languages, French and English, is required.
  The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week.
  Laurentian University has adopted a formal Policy on Flexible Work Arrangements, which supports remote work plans based on operational considerations. At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

LAND ACKNOWLEDGMENT - AKI GAABIJIDEBENDAAGWAK

We would like to acknowledge the Robinson-Huron Treaty of 1850. We also further recognize that Laurentian University is located on the traditional lands of the Atikameksheng Anishnawbek and that the City of Greater Sudbury, also includes the traditional lands of the Wahnapitae First Nation. We extend our deepest respect to Indigenous peoples - as a sign of our continued relationship we will support Laurentian University’s Truth and Reconciliation Task Force Recommendations. Miigwech. Listen to it in Anishinaabemowin.
Laurentian University. Sudbury, Ontario, Canada. All Rights Reserved. 2025.

RESPONSIBILITIES

Reporting to the Associate Vice-President, Faculty Support, the full-time Faculty Support Assistant will provide bilingual administrative assistance to the Office of Faculty Support. The successful candidate will play a crucial role in file management, grievance and issue tracking, and faculty hiring, while also administering and coordinating a variety of projects for the area. The successful candidate will work closely with Schools and Faculties to provide timely assistance and guidance.

RESPONSIBILITIES AND DUTIES

• Gather information and data for the purposes of mandatory Collective Agreement reporting;
• In advance of arbitration/mediation or in response to grievance or collective agreement matters, assist in gathering information for briefs, files and/or reports for the Academic Labour Relations team;
• Research relevant Articles in the Collective Agreement, past practice and precedents on an ongoing basis to assist the team in ensuring proper and consistent labour practices;
• Organize and maintain confidential files such as Minutes of Settlement, arbitration decisions, memorandum of agreements, etc.;
• Coordinate and schedule meetings;
• Maintain database of processes and procedures to be able to establish/maintain a record of matters arising from collective agreements;
• Maintain and update website content with relevant Faculty support materials;
• Develop and maintain systems and lists for the effective keeping of personnel records and all other records pertinent to Faculty support including archives;
• Calculate sabbatical credit and stipends for Chairs/Directors and prepare resulting documentation;
• Maintain all-encompassing grievance tracking list and prepare grievance reports for leadership and/or the Board of Governors;
• Provide support to Schools and Deans throughout the Faculty hiring process; and
• Perform other duties as assigned.