Position reference: 50045613
Directorate: Children’s Services | Service: Education, Early Start & Prevention
Salary: £24,790- £25,183
Working Arrangements: Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
Hours per week: 37
Contract type: Permanent
See our range of Employee Rewards: www.barnsley.gov.uk/services/jobs/staff-rewards-and-benefits/
Closing date: 14/03/2025 at 23:59
The successful candidate will be required to speak English to an appropriate standard.

WE’RE AN AWARD-WINNING COUNCIL AND ONE OF THE BIGGEST EMPLOYERS IN THE BOROUGH, SUPPORTING AROUND 243,000 PEOPLE. WE PUT PEOPLE AT THE HEART OF EVERYTHING WE DO, AND THAT INCLUDES OUR EMPLOYEES. AS PART OF THE TEAM, WE OFFER LOTS OF BENEFITS AND REWARDS TO SUPPORT YOU TO THRIVE AND GROW, LIKE FLEXIBLE WORKING, EMPLOYEE DISCOUNTS, SUPPORT FOR YOUR HEALTH AND WELLBEING, AND OPPORTUNITIES FOR TRAINING AND DEVELOPMENT TO GROW YOUR CAREER AND DEVELOP YOUR SKILLS.

There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent Education, Early Start & Prevention team as we work to make Barnsley the place of possibilities.

• We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
• Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.
• If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
• We’ll help you to develop your career and grow your skills with opportunities for training and development.
• There’s so much happening in our thriving borough and your talent and skills will help us make Barnsley the place of possibilities.
• Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.

ABOUT THE POST:

Families Information Service is looking for a Family Involvement and Information Officer to provide information to families with children.
You will act as first point of contact for our customers based in our Family Hubs at Barnsley Market location. This involves face to face information sharing and signposting, resolving enquiries by phone, email, social media in line with agreed standards and procedures.
The post also involves sourcing information, writing content for, updating and promoting the service webpage known as the Virtual Family Hub and service social media channels, ensuring that information is factually correct through utilising a range of information sources and systems.
Maintaining and promoting the Virtual Family Hub website includes data input, building pages as well as liaising and collaborating with internal and external stakeholders including managers, employees, members of the public, ensuring information and communication links are maintained.

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.