Family Resource Worker, Single Mothers’ Services at YWCA Metro Vancouver
Vancouver, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

10 Dec, 25

Salary

31.16

Posted On

12 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

Location
535 Hornby Street, Vancouver, BC
Posting Period
September 8, 2025 - September 23, 2025
Job Description
Single Mothers’ Services is looking for an individual to support single moms from across Metro Vancouver 1-1 over phone, email, text and in person to help them connect with community resources and supports.

WHAT WE OFFER:

We offer our eligible employees the following benefits as part of their total rewards package:

  • Extended medical and dental benefits
  • A defined benefit pension plan (MPP)
  • Pregnancy, parental and adoption leave top up
  • Flexible working arrangements for applicable positions
  • Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
  • A workplace that prioritizes employee health, safety and well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.
  • Free staff membership to our Health + Fitness Centre
  • Discounts at our YWCA Hotel
  • Priority in YWCA Child Care centres
  • Pay Rate: $31.16

How to Apply
If you’re seeking a workplace where your values align with your work, and where every voice drives meaningful change, we’d love to hear from you. Please submit your resume and cover letter by September 23, 2025, to:

Responsibilities
  • Support moms 1-1 from community who reach out in need of resources; find meaningful supports and follow up by email
  • Provide check in and follow up for 1-1 clients
  • Keep stats and provide monthly reporting
  • Do referrals to single moms support groups, using Sharepoint and Excel to track
  • Update and maintain the referrals list, contact moms who need 1-1 support
  • Support creation and distribution of our monthly newsletter
  • Support larger program initiative such as holiday hamper sponsorship, holiday dinner, professional development days, single moms conference
  • Help set up and host online and in person workshops in different locations across Metro Vancouver
  • Complete a visit each month to one of our single moms peer support groups
  • Develop resources or curriculum that can be used in group visit
  • Coordinate and distribute donations and tickets, health and fitness passes
  • Community outreach- connect with community agencies to share about services
  • Collect and collate feedback from recipients for participants
  • Update spreadsheets, email lists and client info
  • Other duties as required
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