FAMILY SERVICE ASSOCIATE at Neighborhood House Association

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Social Services, Family Support, Community Resources, Case Management, Recordkeeping, Counseling, Communication, Teamwork, Cultural Competence, Advocacy, Data Entry, Health Services, Parent Involvement, Documentation, Problem Solving, Relationship Building

Industry

Non-profit Organizations

Description

Career Opportunities with Neighborhood House Association About NHA: The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds. Our EEO Policy: Neighborhood House Association Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement. Benefits: Eligible employees receive the following benefits: 15 Holidays Days 401(K) Retirement 6% Match Paid Vacation and Sick Leave Tuition Reimbursement up $2,500 2 Personal Days Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance Live Well Program 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss) Health and Dependent Care Flexible Spending Account (FSAs) Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance Free Employee Assistance Program (EAP) **Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.** Basic Job Assignment: Under the direction of a Family Service Supervisor or designee, performs a wide variety of duties in support of the Head Start Program goals and objectives by establishing and maintaining positive relationships with children’s families to encourage participation in and increase their awareness and use of supportive services; serves as an advocate for program children and their families; has a caseload of forty to sixty children’s files; and performs related work as required. Examples of Major Functions: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Acts as a resource and provides and/or makes referrals for necessary services; Informs, educates and distributes information and literature to parents regarding health, social and other services that are available; Establishes and maintains supportive relationships with Head Start families; engages families to co-develop a Family Partnership Agreement; Makes family home visits to conjointly discuss and assess family needs; Develops and implements family case management models in support of Head Start goals and objectives; Documents activities and performs various other administrative duties; Maintains complete and current files and records pertaining to activities; Prepares regular and special status reports; Monitors records and reports prepared by other staff; Works with center staff to promote parent involvement and advocacy; Participates in the preparation and attends parent advisory committee meetings; Assists with the obtainment of complete medical/health history records of enrolled children; Enters data of support services into an automated tracking system; Acts as liaison with local community organizations to provide resources to children and their families; Ensures center compliance with health, social services and parent involvement requirements of the Head Start Program’s Performance Standards; Assists in the general operation of site; Enters health, social services, and family partnership goals on PROMIS; Other duties as assigned by supervisor. Employment Requirements: Knowledge of: Modern theories, methods and practices of social services, emotional and/or physical health needs of families with culturally diverse backgrounds; Federal, state, and local laws and regulations applicable to the Head Start Program and the assigned areas of responsibility and expertise; Head Start Program Performance Standards; Local community resources; Goals, objectives, policies and procedures of the NHA Head Start Program; Recordkeeping and filing practices and procedures; Basic counseling theories and practices. Ability to: Build strong, healthy relationships with diverse families utilizing a strengths-based, family-centered exosystemic framework to elicit positive goal-oriented change; Use self-awareness and reflection to inform the delivery of high quality family services; Organize, set priorities and exercise sound independent judgment within areas of assigned responsibility; Interpret, apply, explain and reach sound decisions in accordance with Program regulations, policies and procedures; Communicate effectively orally and in writing; Prepare clear, concise and accurate reports, correspondence and other written materials; Exercise tact, objectivity, sensitivity, strategy and judgment in dealing with volunteers, parents and staff; Organize and maintain documentation; Be a team player and demonstrate flexibility. Qualifications: Typical ways to obtain the knowledge, skills, and abilities outlined above are an Associate’s Degree in Child Development, Early Child Development, Social Services or a closely related Human Services field (preferred); three (3) years of experience providing direct services to low-income children and families of diverse cultural backgrounds. Licenses, Certifications & Special Requirements: Certification in pediatric first aid and CPR must be met within 90 days of employment. Must meet and maintain state law and county licensing requirements regarding employment in a childcare center (fingerprints, TB, physical, immunizations). Required within eighteen (18) months of hire, a minimum of a credential or certification in social work, human services, family services, counseling or related field. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute weekly servings per container and case. Reasoning Ability: Ability to apply common sense understanding and emotional maturity to carry out instructions furnished in written, oral, or diagram form; and the ability to deal with problems involving several concrete variables in standardized situations. Mental Demands: The employee is required to use written and oral communication skills; read and interpret data, use math and mathematical reasoning; learn and apply new information; perform highly detailed work on multiple, concurrent tasks with frequent interruptions; meet intensive and changing deadlines and interact with officials, staff and the public. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee regularly works in an inside and outside environment where noise can vary from quiet to loud; working inside and outside the central kitchen facility and food service locations; driving a vehicle to conduct work in various weather and traffic conditions.

Responsibilities

The Family Service Associate supports the Head Start Program by establishing positive relationships with families and advocating for their needs. This role includes managing a caseload of children, conducting home visits, and ensuring compliance with program standards.