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Family Services Coordinator at Texas Children's Careers

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compliance, Patient Coordination, Communication, Report Preparation, Database Coordination, Customer Service, Education, Process Improvement

Industry

Hospitals and Health Care

Description

We are searching for a Family Services Coordinator. Someone who will ensure compliance with hospital policies, HIPPA regulations and assist the Family Services Specialists (FSS) with patient coordination which may include alerting clinical leaders, engaging support teams, communication to Administration and families. To prepare reports for executive groups and make recommendations on process improvements. Think you've got what it takes? Qualifications: HS Diploma required, bachelor's degree preferred in business or related field 3 years' experience in face-to-face customer service in the healthcare, family services, children's services, education, hospitality, or entertainment industries required. **A bachelor's degree may substitute for 3 years of the required experience. Responsibilities: Coordinates incoming requests for service. Supports communication to departmental leaders, clinical leaders and Administration. Prepares reports on patient coordination for departmental leaders and Administration. Coordinates patient information databases. Assists with patient visits, deliveries, greetings or escorts as needed Coordinates compliance with departmental/organizational policies Identifies issues requiring staff education and clarification.

Responsibilities

The Family Services Coordinator will coordinate incoming requests for service and support communication to departmental leaders and Administration. They will also prepare reports on patient coordination and assist with patient visits as needed.